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ServiceNow Product Strategist
2 months ago
- Define and drive the product strategy and roadmap for the ServiceNow product portfolio.
- Collaborate with stakeholders to gather requirements and understand business needs.
- Conduct market research and competitive analysis to identify trends and opportunities.
- Prioritize feature development based on business value, customer needs, and market dynamics.
- Collaborate with cross-functional teams to deliver high-quality product releases.
- Define user stories, acceptance criteria, and product requirements.
- Work closely with UX/UI designers to create intuitive and user-friendly product experiences.
- Engage with customers and stakeholders to gather feedback and validate product direction.
- Monitor and analyze product performance, user feedback, and market trends to identify areas for improvement and innovation.
- Bachelor's degree in business, computer science, information technology, or a related field.
- Extensive experience as a Product Manager with a focus on ServiceNow products within a greenfield setup.
- Strong understanding of IT service management principles and practices.
- Indepth knowledge of the ServiceNow platform and its capabilities.
- Familiarity with Agile methodologies and DevOps principles.
- Proven experience in defining product strategies and driving product roadmaps.
- Excellent analytical and problem-solving skills.
- Strong communication and stakeholder management abilities.
- Ability to collaborate effectively with cross-functional teams and influence without direct authority.
- Strong market and customer orientation with a focus on delivering value and meeting customer needs.
- Experience with product management tools and methodologies.
- ServiceNow certifications such as Certified Product Owner (CPO) or Certified Implementation Specialist (CIS) are highly preferred.