ServiceNow Product Manager

2 months ago

Leamington Spa, Warwickshire, United Kingdom Axiom Software Solutions Full time
Job Title: Agile Development Product Owner

Axiom Software Solutions is seeking a highly skilled Agile Development Product Owner to oversee and manage the ServiceNow product portfolio within a greenfield setup. The ideal candidate will have a strong understanding of Agile DevSecOps and SRE principles, as well as experience in defining product strategies and driving product roadmaps.

Key Responsibilities:
  • Define and drive the product strategy and roadmap for the ServiceNow product portfolio.
  • Collaborate with stakeholders to gather requirements, understand business needs, and align with strategic goals.
  • Conduct market research and competitive analysis to identify trends and opportunities.
  • Prioritize feature development based on business value, customer needs, and market dynamics.
  • Collaborate with cross-functional teams, including development, design, and QA, to deliver high-quality product releases.
  • Define user stories, acceptance criteria, and product requirements, ensuring clarity and feasibility.
  • Work closely with UX/UI designers to create intuitive and user-friendly product experiences.
  • Engage with customers and stakeholders to gather feedback, validate product direction, and drive customer-centric enhancements.
  • Monitor and analyze product performance, user feedback, and market trends to identify areas for improvement and innovation.
  • Collaborate with marketing and sales teams to develop go-to-market strategies and support product launches.
  • Provide guidance and mentorship to junior product management staff, fostering their professional growth.
  • Stay updated with the latest ServiceNow features, releases, and industry trends to drive continuous improvement.
  • Collaborate with stakeholders to communicate product updates, enhancements, and roadmap.
Requirements:
  • Bachelor's degree in business, computer science, information technology, or a related field.
  • Extensive experience as a Product Manager, with a focus on ServiceNow products, within a greenfield setup, preferably in an Agile DevSecOps and SRE environment.
  • Strong understanding of IT service management (ITSM) principles and practices.
  • In-depth knowledge of the ServiceNow platform and its capabilities.
  • Familiarity with Agile methodologies and DevOps principles.
  • Proven experience in defining product strategies and driving product roadmaps.
  • Excellent analytical and problem-solving skills.
  • Strong communication and stakeholder management abilities.
  • Ability to collaborate effectively with cross-functional teams and influence without direct authority.
  • Strong market and customer orientation, with a focus on delivering value and meeting customer needs.
  • Experience with product management tools and methodologies.
  • ServiceNow certifications, such as Certified Product Owner (CPO) or Certified Implementation Specialist (CIS), are highly preferred.

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