Digital Product Strategist

1 month ago


Leamington Spa, Warwickshire, United Kingdom Pontoon Full time
Product Owner

At Pontoon, we're seeking a skilled Product Owner to join our dynamic Product Team. As a leading player in the Energy and Utility industry, we're committed to enhancing customer experiences and driving innovation.

As a Product Owner, you'll have the opportunity to shape and deliver exceptional digital platforms and products, ensuring a seamless and efficient experience for both internal teams and customers. You'll work closely with cross-functional teams to translate complex requirements into intuitive user interfaces, driving efficiency, transparency, and customer focus.

Key Responsibilities:
  • Establish and manage relationships with key internal and external stakeholders, understanding customer and regulatory needs and ensuring customer engagement throughout the Connections initiatives.
  • Work with the Connections Product team and agile teams to maintain the Product Roadmap, translating it into quality features and user stories.
  • Foster a customer-centric, data-driven approach to prioritisation and coach team members on product management methodology.
  • Support the team with user acceptance testing and sign off releases, collaborating with the change team to identify and support training plans.
  • Lead agile ceremonies such as refinements, sprint planning, and retrospectives on behalf of the team.
  • Conduct workshops, presentations, and demonstrations to refine requirements and make recommendations to stakeholders at all levels.

Requirements:
  • Proven experience in product/business analysis for digital products and services, preferably within the energy or utility sector.
  • Strong understanding of agile methodologies and best practises, including leading refinement sessions and retrospectives.
  • Demonstrated ability to manage multiple projects and deliverables in a fast-paced environment.
  • Excellent communication, presentation, and stakeholder management skills.
  • Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
  • Passion for creating solutions that solve complex problems and enhance the customer experience.

About Pontoon:
Pontoon is a disability-confident employer, committed to building a supportive environment for our employees. We're passionate about creating solutions that solve complex problems and enhance the customer experience. If you're a skilled Product Owner with a strong desire to make a positive impact in the Energy and Utility industry, we'd love to hear from you.

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