Customer Service Representative

4 days ago

Worksop, Nottinghamshire, United Kingdom Lloyds Banking Group Full time
About the Role

We are seeking a talented individual to join our team as a Customer Support colleague. As a key member of our team, you will play a vital role in delivering exceptional customer service and support to our customers.

Key Responsibilities
  • Provide high-quality customer service and support to customers via phone, email, and social media.
  • Build strong relationships with customers to understand their needs and provide tailored solutions.
  • Work collaboratively with colleagues to ensure seamless customer service and support.
  • Stay up-to-date with product and service knowledge to provide accurate information to customers.
  • Meet and exceed customer satisfaction targets.
What We Offer

We offer a competitive salary, comprehensive training and development opportunities, and a range of benefits, including a generous pension contribution, annual performance-related bonus, and share schemes.

About Us

Lloyds Banking Group is a leading financial services provider, committed to helping Britain prosper. We are a values-led organization, dedicated to creating a truly inclusive workplace where all colleagues have the opportunity to make a real difference.

We are proud to be a disability confident employer and welcome applications from under-represented groups. We offer a wide-ranging benefits package, including a generous pension contribution, annual performance-related bonus, and share schemes.

At Lloyds Banking Group, we are driven by a clear purpose: to help Britain prosper. We are committed to building a workforce that reflects the diversity of our customers and communities, and we are dedicated to creating a values-led culture that promotes inclusivity and respect.

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