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Customer Service Representative

2 months ago


Worksop, Nottinghamshire, United Kingdom Rapier Full time
Customer Service Advisor Opportunity

Rapier Employment is seeking a skilled Customer Service Advisor to join our team on a temporary ongoing basis, with the option to become permanent after 13 weeks. The ideal candidate will possess at least two years of experience in a similar role, own transport, or be able to commute to our client's site in Worksop within 30 minutes.

Key Responsibilities:
  • Provide exceptional customer service via phone and other communication channels
  • Work effectively as part of a team to achieve sales and customer satisfaction goals
  • Utilize Microsoft Packages to input data and generate accurate reports
  • Manage tasks and prioritize workload to meet deadlines
Requirements:
  • At least two years of experience in a customer-facing role
  • Confident communication skills and ability to work in a fast-paced environment
  • Knowledge of Microsoft Packages and data entry skills
  • Ability to work independently and as part of a team
About Rapier Employment:

Rapier offers over 30 years of excellence in providing dedicated workers to leading third-party clients. We are committed to sourcing, supplying, and placing both temporary and permanent workers into a full range of commercial, production, and logistics positions. As an equal opportunities employer, we place great importance on treating all employees fairly and offer a generous employee package, including training and development opportunities, excellent rates of pay, and a benefits package that includes medical plan, life, and disability cover.