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Customer Service Representative
2 months ago
Rapier Employment is seeking a skilled Customer Service Advisor to join our team on a temporary ongoing basis, with the option to become permanent after 13 weeks. The ideal candidate will possess at least two years of experience in a similar role, own transport, or be able to commute to our client's site in Worksop within 30 minutes.
Key Responsibilities:- Provide exceptional customer service via phone and other communication channels
- Work effectively as part of a team to achieve sales and customer satisfaction goals
- Utilize Microsoft Packages to input data and generate accurate reports
- Manage tasks and prioritize workload to meet deadlines
- At least two years of experience in a customer-facing role
- Confident communication skills and ability to work in a fast-paced environment
- Knowledge of Microsoft Packages and data entry skills
- Ability to work independently and as part of a team
Rapier offers over 30 years of excellence in providing dedicated workers to leading third-party clients. We are committed to sourcing, supplying, and placing both temporary and permanent workers into a full range of commercial, production, and logistics positions. As an equal opportunities employer, we place great importance on treating all employees fairly and offer a generous employee package, including training and development opportunities, excellent rates of pay, and a benefits package that includes medical plan, life, and disability cover.