Customer Service Representative

2 days ago

Worksop, Nottinghamshire, United Kingdom National Trust Full time

About the Role

We are seeking a Customer Service Representative to provide exceptional visitor experiences at Clumber Park.

Key Responsibilities

  • Ensure the presentation of the visitor area, including sweeping leaves, emptying waste/recycling bins, and creating hand-written signage.
  • Provide information and orientation to visitors, promoting events, offers, and products.
  • Support the Welcome team in delivering outstanding visitor service.

What We Offer

  • Substantial pension scheme of up to 10% basic salary.
  • Free entry to National Trust places for you, a guest, and your children (under 18).
  • Rental deposit loan scheme.
  • Season ticket loan.
  • EV car lease scheme.
  • Perks at work discounts, including gym memberships, shopping discount codes, and cinema discounts.
  • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
  • Flexible working whenever possible.
  • Employee assistance programme.
  • Free parking at most Trust places.

About Us

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

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