Customer Service Representative

4 days ago


Worksop, Nottinghamshire, United Kingdom Rapier Full time
Job Title: Customer Service Advisor

Rapier Employment is seeking a highly skilled and experienced Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring that our clients receive the highest level of service.

Key Responsibilities:
  • Provide exceptional customer service to our clients via phone, email, and in-person.
  • Resolve customer complaints in a timely and professional manner.
  • Work effectively as part of a team to achieve business objectives.
  • Develop and maintain strong relationships with our clients.
  • Stay up-to-date with industry trends and developments to ensure that our clients receive the best possible service.
Requirements:
  • At least two years of experience in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong problem-solving and analytical skills.
  • Knowledge of Microsoft Office and other software applications.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.
  • A chance to work with a leading recruitment agency.


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