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Customer Service Representative

2 months ago

Worksop, Nottinghamshire, United Kingdom Rapier Full time
Job Description

Rapier Employment is seeking a highly skilled Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring that all customer interactions are handled in a professional and courteous manner.

Key Responsibilities:
  • Provide exceptional customer service to clients via phone, email, and in-person
  • Resolve customer complaints in a timely and professional manner
  • Handle customer inquiries and provide accurate information
  • Work effectively as part of a team to achieve sales and customer service goals
  • Develop and maintain strong relationships with clients to ensure customer satisfaction and loyalty
Requirements:
  • At least two years of customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple customer interactions simultaneously
  • Knowledge of Microsoft Office and other software applications
  • Ability to work effectively as part of a team and contribute to a positive and productive work environment
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • A dynamic and supportive work environment
  • The chance to work with a leading recruitment agency and make a real difference in the lives of our clients and candidates