IT Support Specialist
6 days ago
Job Summary:
CRL Global is seeking an experienced IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing technical assistance to users in a managed services environment.
Key Responsibilities:
- Provide first point of contact for staff with technical issues.
- Set up new joiners' hardware and user permissions profiles/logins.
- Contribute to the build of hardware and assist with troubleshooting.
- Respond to queries via various channels and diagnose technical issues.
Requirements:
- IT Support experience with users 1st/2nd line.
- Good knowledge of computer hardware and software.
- Experience with Windows operating systems.
- Laptop, PC, printer support/troubleshooting.
- Windows Client & Windows Server O/S.
- Microsoft O365. LAN/WAN infrastructure maintenance.
Skills:
- Problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
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