Administrative Support Officer

3 days ago

Edinburgh, Edinburgh, United Kingdom NHS Scotland Full time

Job Summary: We are seeking a highly organized and detail-oriented Administrative Support Officer to join our team at NHS Scotland. As an Administrative Support Officer, you will provide administrative support within the main reception area, ensuring the smooth operation of our medical office.

Key Responsibilities:

  • Provide administrative support to our medical team, including answering phone calls, responding to emails, and managing correspondence.
  • Manage and maintain accurate and up-to-date records and files, both physical and digital.
  • Assist with scheduling appointments, managing calendars, and coordinating travel arrangements.
  • Develop and implement administrative procedures to improve efficiency and productivity.
  • Provide exceptional customer service to patients, visitors, and staff, responding to their inquiries and concerns in a professional and courteous manner.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Minimum 2 years of experience in an administrative role, preferably in a medical or healthcare setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Proficient in Microsoft Office and other software applications, with the ability to learn new systems quickly.
  • Ability to work independently and as part of a team, with a strong attention to detail and organizational skills.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

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