Learning and Development Manager
7 days ago
Job Summary
We are seeking a highly skilled Training Lead to join our People Services Transformation team at First Bus. As a key member of our team, you will be responsible for developing and delivering training programs to support the successful implementation of our new HR and Payroll system.
Key Responsibilities
- Work with the change team to identify training needs and develop training materials and resources for end-users.
- Liaise with the vendor to develop training content for classroom and online training.
- Conduct training sessions for different user groups and evaluate training effectiveness.
- Collaborate with project teams to align training with project timelines and provide ongoing support to users during the implementation phase.
- Deliver and align on the training strategy for the HR transformation, ensuring the training needs of all stakeholders are understood and addressed.
- Establish clear readiness KPIs and measure progress against them.
- Organize the training execution end-to-end, including building an extended training delivery team.
- Identify innovative training methods to ensure the readiness of the user population.
- Manage and contribute to the development of the training program content and materials that will fit into the future knowledge ecosystem.
Requirements
- 5+ years of experience in HR system implementations, with a proven track record as a Training Lead.
- Strong presentation and facilitation skills, with knowledge of adult learning principles.
- Ability to adapt training approaches to diverse audiences, ensuring effective understanding and application.
- Familiarity with various learning management systems (LMS) and e-learning tools.
- Experience in developing and delivering virtual or remote training sessions.
- Track record of designing and implementing effective training strategies for large-scale organizational transformations.
- Understanding of change management principles and their integration into training programs.
- Excellent project management skills with a focus on meeting deadlines and delivering high-quality outcomes.
- Strong collaboration and communication skills to work effectively with diverse stakeholders.
- Proactive problem-solving ability to address challenges and enhance the effectiveness of training programs.
What We Offer
- A competitive salary and benefits package, including health insurance, pension scheme, and flexible working arrangements.
- Opportunities for professional development and growth within the company.
- A dynamic and supportive work environment, with a focus on physical and mental wellbeing.
- Access to our confidential Employee Assistance Programme, providing 24/7 support and guidance.
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