Deputy General Manager

5 days ago


Bristol, Bristol, United Kingdom Thwaites Full time

**Job Summary**

We are seeking an experienced and dynamic individual to join our team as a Deputy General Manager - Hotel Operations. As a key member of our Leadership Team, you will play a crucial role in enhancing the guest journey and experience at our hotel.

**Key Responsibilities**

  • Manage key operational teams, including food and drink, conference, reception, spa, and spa treatments, to ensure the highest levels of guest experience are provided at every touch point.
  • Work closely with the Heads of Department to support recruitment, retention, and training.
  • Coach and develop all Departmental Managers to achieve their full potential.
  • Contribute to the overall operation of the hotel by having a high level of presence within the business, completing operational management shifts, and deputising for the General Manager in their absence.

**What We Offer**

  • A competitive salary, negotiable dependent on experience.
  • 28 days annual leave (rising to 33 days after 5 years).
  • Enhanced maternity and paternity pay.
  • Health cash plan with access to discounted perks and high street discounts.
  • Long service awards, including free meals and free stays with your friends or family.
  • Employee Assistance Programme.
  • Discounted accommodation, food, and drink in our beautiful properties.
  • Pension and Life assurance.
  • Bespoke training programmes accessible to all.
  • Apprenticeships available.


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