Financial Operations Specialist
7 days ago
Job Summary:
Certain Advantage is seeking a skilled Financial Operations Officer to join their team. As a key member of the finance department, you will be responsible for processing payments, managing accounts, and ensuring the smooth operation of financial transactions.
Key Responsibilities:
- Process all payments received and allocate them to the correct accounts.
- Post cash and benefit payments, as well as debtor invoices and cash receipts, to the finance system.
- Raise and dispatch debtor invoices in accordance with agreed procedures.
- Respond to customer requests for payment methods, such as standing orders or direct debits.
- Reconcile cash and transfer postings, and resolve any unposted or queried items.
- Prepare refunds and post HB and universal credit payments to customer accounts.
- Examine current customer and debtor credits, and other customer credits.
Requirements:
- Knowledge and experience of working in a data protection-sensitive environment, with a strong understanding of controls to mitigate risk.
- Proficiency in computerized accounts systems and ability to quickly learn new IT systems.
- Experience working in a transaction processing office environment.
- Strong IT skills, including proficiency in Microsoft Office suite (Excel, Word, and Outlook) and CRM databases.
- Ability to organize and prioritize work, often under pressure.
About Certain Advantage:
Certain Advantage is a business that provides affordable homes and services to communities across the South and Southwest of England. They focus on building sustainable, high-quality housing and offer a range of support services to improve the lives of their residents.
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