Financial Operations Specialist

7 days ago


Tunbridge Wells, Kent, United Kingdom Certain Advantage Full time

Job Summary:

Certain Advantage is seeking a skilled Financial Operations Officer to join their team. As a key member of the finance department, you will be responsible for processing payments, managing accounts, and ensuring the smooth operation of financial transactions.

Key Responsibilities:

  • Process all payments received and allocate them to the correct accounts.
  • Post cash and benefit payments, as well as debtor invoices and cash receipts, to the finance system.
  • Raise and dispatch debtor invoices in accordance with agreed procedures.
  • Respond to customer requests for payment methods, such as standing orders or direct debits.
  • Reconcile cash and transfer postings, and resolve any unposted or queried items.
  • Prepare refunds and post HB and universal credit payments to customer accounts.
  • Examine current customer and debtor credits, and other customer credits.

Requirements:

  • Knowledge and experience of working in a data protection-sensitive environment, with a strong understanding of controls to mitigate risk.
  • Proficiency in computerized accounts systems and ability to quickly learn new IT systems.
  • Experience working in a transaction processing office environment.
  • Strong IT skills, including proficiency in Microsoft Office suite (Excel, Word, and Outlook) and CRM databases.
  • Ability to organize and prioritize work, often under pressure.

About Certain Advantage:

Certain Advantage is a business that provides affordable homes and services to communities across the South and Southwest of England. They focus on building sustainable, high-quality housing and offer a range of support services to improve the lives of their residents.



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