Customer Service Representative
1 week ago
FryerMiles is seeking a highly skilled Customer Service Specialist to join our team in a global medical devices company. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences and driving business growth through effective problem resolution, communication, and collaboration with internal teams.
Key Responsibilities- Customer Communication and Problem Resolution: Establish and maintain strong relationships with customers, resolve issues promptly, and provide timely updates on order status and resolution progress.
- Order Management and Fulfillment: Process customer orders, manage inventory, and coordinate with internal teams to ensure timely delivery and resolution of customer complaints.
- Supply Chain and Finance Collaboration: Work closely with Supply Chain, Distribution, Finance, and Sales teams to manage order escalation, prioritization, and resolution.
- Process Improvement and Feedback: Provide feedback on process improvements, identify areas for enhancement, and contribute to the development of best practices.
- Customer Data Management: Maintain accurate and up-to-date customer records, ensuring compliance with company policies and procedures.
- Language Skills: Strong written and verbal communication skills in English and Spanish.
- Technical Skills: Working knowledge of Microsoft Outlook, Excel, and other tools, as well as SAP ERP system or similar solutions.
- Experience: Proven experience working in invoicing/order-to-cash and customer service departments.
- Soft Skills: Motivated, able to work in a fast-paced environment, prioritize tasks effectively, and be a team player.
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Customer Service Representative
12 hours ago
Basingstoke, Hampshire, United Kingdom The Recruitment Co Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at The Recruitment Co. as a Complaints Handler.Key Responsibilities:Provide exceptional customer service to resolve complaints and issues in a timely and professional manner.Investigate the root cause of issues and use sound judgment to...
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Customer Service Representative
8 hours ago
Basingstoke, Hampshire, United Kingdom The Recruitment Co Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at The Recruitment Co. as a Complaints Handler.Key Responsibilities:Provide exceptional customer service to resolve complaints and issues in a timely and professional manner.Investigate the root cause of issues and use sound judgment to...
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Customer Service Representative
2 weeks ago
Basingstoke, Hampshire, United Kingdom Castle Trust Bank Full timeCustomer Service Representative Opportunity at Castle Trust BankAre you looking for a rewarding position where you can make a difference in customers' lives? Castle Trust Bank is seeking a skilled Customer Service Representative to join our Savings Operations team.Provide exceptional service to customers over the phone, guiding them through our savings...
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Customer Service Representative
4 days ago
Basingstoke, Hampshire, United Kingdom One Retail Full timeAbout the Role:We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at One Retail. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Customer Service: Provide excellent customer...
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Customer Service Representative
4 days ago
Basingstoke, Hampshire, United Kingdom One Retail Full timeAbout the Role:We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at One Retail. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Customer Service: Provide excellent customer...
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Customer Service Representative
4 days ago
Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at The Recruitment Co. as a Complaints Advisor. As a key member of our customer service team, you will be responsible for handling inbound customer service complaint calls, ensuring timely responses, and prioritizing and clearing the queue.Key Responsibilities:Handle...
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Customer Service Representative
2 days ago
Basingstoke, Hampshire, United Kingdom Diligenta Full time £23,400About DiligentaDiligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. We pride ourselves on delivering exceptional customer service to millions of customers on behalf of well-known brands.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer...
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Customer Service Representative
3 days ago
Basingstoke, Hampshire, United Kingdom Diligenta Full time £23,400About DiligentaDiligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. We pride ourselves on delivering exceptional customer service to millions of customers on behalf of well-known brands.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer...
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Customer Service Representative
6 days ago
Basingstoke, Hampshire, United Kingdom Diligenta Full timeAbout DiligentaDiligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. We make a positive difference to the lives of millions by delivering exceptional customer service to customers on behalf of well-known brands.Job SummaryWe are seeking a skilled Customer Service Representative to join our team....
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Customer Service Representative
3 days ago
Basingstoke, Hampshire, United Kingdom Diligenta Full timeAbout DiligentaDiligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. We make a positive difference to the lives of millions by delivering exceptional customer service to customers on behalf of well-known brands.Job SummaryWe are seeking a skilled Customer Service Representative to join our team....
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Customer Service Representative
6 hours ago
Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at The Recruitment Co.The ideal candidate will have experience in Complaints Handling and a strong background in Customer Service.Key Responsibilities:Respond to customer complaints in a professional and timely mannerInvestigate and resolve customer disputes in...
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Customer Service Representative
9 hours ago
Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at The Recruitment Co.The ideal candidate will have experience in Complaints Handling and a strong background in Customer Service.Key Responsibilities:Respond to customer complaints in a professional and timely mannerInvestigate and resolve customer disputes in...
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Customer Service Representative
3 days ago
Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full timeJob Title: Complaints HandlerJob Summary:The Recruitment Co. is seeking a skilled Customer Service Representative to join our team. As a Complaints Handler, you will be responsible for resolving customer complaints in a professional and timely manner.Key Responsibilities:Respond to customer complaints via phone, email, or in-personInvestigate and resolve...
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Customer Service Representative
3 days ago
Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full timeJob Title: Complaints HandlerJob Summary:The Recruitment Co. is seeking a skilled Customer Service Representative to join our team. As a Complaints Handler, you will be responsible for resolving customer complaints in a professional and timely manner.Key Responsibilities:Respond to customer complaints via phone, email, or in-personInvestigate and resolve...
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Customer Service Representative
5 days ago
Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at The Recruitment Co.The ideal candidate will have experience in Complaints Handling and a strong background in Customer Service.Key Responsibilities:Respond to customer complaints in a professional and timely mannerInvestigate and resolve customer disputes in...
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Customer Service Representative
2 days ago
Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full timeJob Title: Complaints HandlerJob Summary:We are seeking a skilled Customer Service Representative to join our team at The Recruitment Co. as a Complaints Handler. As a key member of our team, you will be responsible for resolving customer complaints in a professional and timely manner.Key Responsibilities:Respond to customer complaints in a courteous and...
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Customer Service Representative
2 days ago
Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full timeJob Title: Complaints HandlerJob Summary:We are seeking a skilled Customer Service Representative to join our team at The Recruitment Co. as a Complaints Handler. As a key member of our team, you will be responsible for resolving customer complaints in a professional and timely manner.Key Responsibilities:Respond to customer complaints in a courteous and...
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Customer Service Representative
2 days ago
Basingstoke, Hampshire, United Kingdom Park Street People Full timeA leading market player in their industry is seeking a highly skilled Customer Service Representative with German language expertise to join their team on a full-time, permanent basis. Utilizing your English and German language skills, the successful candidate will be responsible for delivering exceptional customer service at all times, while ensuring sales...
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Customer Service Representative
2 days ago
Basingstoke, Hampshire, United Kingdom Park Street People Full timeA leading market player in their industry is seeking a highly skilled Customer Service Representative with German language expertise to join their team on a full-time, permanent basis. Utilizing your English and German language skills, the successful candidate will be responsible for delivering exceptional customer service at all times, while ensuring sales...
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Customer Service Representative
2 weeks ago
Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full timeJob Title: Complaints HandlerJob Summary:The Recruitment Co. is seeking a skilled Customer Service Representative to join our team. As a Complaints Handler, you will be responsible for resolving customer complaints in a professional and empathetic manner.Key Responsibilities:Customer Service: Provide exceptional customer service to resolve customer...
