Deputy Store Manager

3 days ago


London, Greater London, United Kingdom Monsoon Accessorize Full time
About Monsoon Accessorize

Monsoon Accessorize is an exciting and ethical fashion brand that values passion, creativity, and customer satisfaction. We are looking for exceptional retail professionals to join our team and contribute to delivering a great experience for our customers.

Job Description

We are seeking a Deputy Store Manager to join our Victoria Station Accessorize store. As a key member of our store management team, you will be responsible for leading by example, delivering excellent customer service, and supporting the management team to achieve company KPIs.

Key Responsibilities
  1. Drive store performance by supporting the Store Manager in developing the team, leading by example on customer service, product knowledge, and brand ambassadorship.
  2. Support the Store Manager in identifying team strengths and development needs to create a live succession plan for the store and the wider business.
  3. Manage the store team to ensure they are motivated, knowledgeable, and exceeding expectations.
  4. Support the Store Manager in operational administration and ensure timely communication.
  5. Provide support to other local branches as needed.
  6. Ensure Visual Merchandising/window guidelines are communicated and implemented commercially for the store.
  7. Be flexible to work variable days and hours across the week.
Requirements
  1. Experience in managing a team.
  2. Demonstrated planning and organisational skills.
What We Offer

We offer a competitive salary, exciting bonus scheme, staff uniform allowance, generous staff discount, and an additional day's holiday to celebrate your birthday.


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