Customer Experience Manager
2 weeks ago
About the Role
The Guest Service Manager is a key position at Kew Green, responsible for delivering exceptional guest experiences. Reporting directly to the Business Excellence Manager, this role is part of a dynamic team based at our hotel in Reading.
Key Responsibilities
- Coordinate the seamless operation of guest services, ensuring a high level of satisfaction among our guests.
- Collaborate with various departments to enhance service levels, driving business growth and customer loyalty.
What We Offer
As a Guest Service Manager at Kew Green, you will have the opportunity to work in a fast-paced environment, developing your skills and expertise in customer service and team leadership.
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