Customer Experience Manager
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Manager. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and resolving customer complaints in a professional and timely manner.
Key Responsibilities- Manage customer interactions and resolve complaints in a fair and efficient manner
- Investigate and respond to customer inquiries and concerns in a timely and professional manner
- Communicate effectively with customers and colleagues to ensure seamless resolution of customer issues
- Develop and maintain a deep understanding of our products and services to provide accurate and helpful information to customers
- Work collaboratively with colleagues to achieve team goals and objectives
- Proven experience in customer-facing roles, with a focus on complaint resolution and customer experience
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions
- Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities
- High level of integrity and professionalism, with a commitment to delivering exceptional customer experiences
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
-
Customer Experience Manager
3 weeks ago
Reading, Reading, United Kingdom Sainsbury's Supermarkets Ltd Full timeCustomer Experience ManagerJoin Sainsbury's Supermarkets Ltd as a Customer Experience Manager and take on a well-balanced management role with clear accountability. As a leader, you'll be responsible for delighting and inspiring customers, ensuring a seamless shopping experience from car park to checkout.Key Responsibilities:Operational in-store management,...
-
Customer Experience Manager
3 weeks ago
Reading, Reading, United Kingdom Sainsbury's Supermarkets Ltd Full timeCustomer Experience ManagerJoin Sainsbury's Supermarkets Ltd as a Customer Experience Manager and take on a well-balanced management role with clear accountability. As a leader, you'll be responsible for delighting and inspiring customers, ensuring a seamless shopping experience from car park to checkout.Key Responsibilities:Operational in-store management,...
-
Customer Experience Manager
3 weeks ago
Reading, Reading, United Kingdom Sainsbury's Supermarkets Ltd Full timeCustomer Experience ManagerAre you passionate about delivering exceptional customer experiences? Do you have a talent for leading and motivating teams? We're looking for a Customer Experience Manager to join our team at Sainsbury's Supermarkets Ltd.About the RoleAs a Customer Experience Manager, you will be responsible for leading a team of customer-facing...
-
Customer Experience Manager
3 weeks ago
Reading, Reading, United Kingdom Sainsbury's Supermarkets Ltd Full timeCustomer Experience ManagerAre you passionate about delivering exceptional customer experiences? Do you have a talent for leading and motivating teams? We're looking for a Customer Experience Manager to join our team at Sainsbury's Supermarkets Ltd.About the RoleAs a Customer Experience Manager, you will be responsible for leading a team of customer-facing...
-
Customer Experience Manager
3 weeks ago
Reading, Reading, United Kingdom Sainsbury's Full timeAbout the RoleWe're seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a key member of our in-store management team, you'll be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesLead and manage a medium to large in-store team, ensuring seamless...
-
Customer Experience Manager
3 weeks ago
Reading, Reading, United Kingdom Sainsbury's Full timeAbout the RoleWe're seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a key member of our in-store management team, you'll be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesLead and manage a medium to large in-store team, ensuring seamless...
-
Customer Experience Manager
1 week ago
Reading, Reading, United Kingdom Sainsbury's Full timeAbout the RoleWe're looking for a talented Customer Experience Manager to join our team at Sainsbury's. As a key member of our in-store management team, you'll be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesLead a medium to large in-store team, assigning tasks and...
-
Customer Experience Manager
3 weeks ago
Reading, Reading, United Kingdom Sainsbury's Full timeAbout the RoleWe're seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a key member of our in-store management team, you'll be responsible for delivering exceptional customer experiences across our stores.Key ResponsibilitiesLead and manage a medium to large in-store team, ensuring seamless operational...
-
Customer Experience Manager
3 weeks ago
Reading, Reading, United Kingdom Sainsbury's Full timeAbout the RoleWe're seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a key member of our in-store management team, you'll be responsible for delivering exceptional customer experiences across our stores.Key ResponsibilitiesLead and manage a medium to large in-store team, ensuring seamless operational...
-
Customer Experience Manager
4 days ago
Reading, Reading, United Kingdom Sainsbury's Full timeAbout the RoleAs a Customer Experience Manager at Sainsbury's, you will be responsible for delivering exceptional customer service and leading a team of colleagues to achieve this goal. You will work closely with the Lead Customer Experience Manager to develop and implement strategies to improve customer satisfaction and retail outcomes.Key...
-
Customer Experience Manager
2 weeks ago
Reading, Reading, United Kingdom Sainsbury's Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a Customer Experience Manager, you will be responsible for leading a team of customer-facing staff to deliver exceptional customer service and drive sales growth.Key Responsibilities:Lead a team of customer-facing staff to deliver...
-
Customer Experience Manager
2 weeks ago
Reading, Reading, United Kingdom Sainsbury's Full timeAbout the Role:We're seeking a talented Customer Experience Manager to join our team at Sainsbury's. As a key member of our in-store management team, you'll be responsible for delivering exceptional customer experiences across our stores.Key Responsibilities:Lead a medium to large in-store team, assigning tasks and planning breaks to ensure seamless...
-
Customer Experience Manager
2 weeks ago
Reading, Reading, United Kingdom Sainsbury's Supermarkets Ltd Full timeCustomer Experience ManagerJoin Sainsbury's Supermarkets Ltd as a Customer Experience Manager and take on a well-balanced management role with clear accountability. As a leader on the shop floor, you'll drive training, create a team where everyone feels welcome, and help colleagues feel safe to challenge the way things are done.Key ResponsibilitiesSupport...
-
Customer Experience Manager
2 weeks ago
Reading, Reading, United Kingdom Sainsbury's Supermarkets Ltd Full timeCustomer Experience ManagerJoin Sainsbury's Supermarkets Ltd as a Customer Experience Manager and take on a well-balanced management role with clear accountability. As a leader on the shop floor, you'll drive training, create a team where everyone feels welcome, and help colleagues feel safe to challenge the way things are done.Key ResponsibilitiesSupport...
-
Customer Experience Manager
2 weeks ago
Reading, Reading, United Kingdom Sainsbury's Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences across our stores, driving sales growth, and developing a high-performing team.Key ResponsibilitiesLead and manage a team...
-
Customer Experience Manager
2 weeks ago
Reading, Reading, United Kingdom Sainsbury's Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences across our stores, driving sales growth, and developing a high-performing team.Key ResponsibilitiesLead and manage a team...
-
Customer Experience Manager
4 weeks ago
Reading, Reading, United Kingdom Sainsbury's Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences across our stores, driving sales growth, and developing a high-performing team.Key ResponsibilitiesLead and manage a team...
-
Customer Experience Manager
3 weeks ago
Reading, Reading, United Kingdom Sainsbury's Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences across our stores, driving sales growth, and developing a high-performing team.Key ResponsibilitiesLead and manage a team...
-
Customer Experience Manager
2 months ago
Reading, Reading, United Kingdom M&G Full timeAbout the RoleWe are seeking a highly skilled professional to join our team at M&G plc as a Communications Delivery Consultant. In this role, you will play a critical part in driving our digital transformation and customer experience initiatives.Key ResponsibilitiesCollaborate with colleagues to maintain and enhance controls, ensuring the overall control...
-
Customer Experience Manager
2 months ago
Reading, Reading, United Kingdom M&G Full timeAbout the RoleWe are seeking a highly skilled professional to join our team at M&G plc as a Communications Delivery Consultant. In this role, you will play a critical part in driving our digital transformation and customer experience initiatives.Key ResponsibilitiesCollaborate with colleagues to maintain and enhance controls, ensuring the overall control...
