Customer Experience Manager
2 weeks ago
Join Sainsbury's Supermarkets Ltd as a Customer Experience Manager and take on a well-balanced management role with clear accountability. As a leader on the shop floor, you'll drive training, create a team where everyone feels welcome, and help colleagues feel safe to challenge the way things are done.
Key Responsibilities- Support the Lead Customer Experience Manager to deliver improved customer and retail outcomes in your area.
- Work closely with another Customer Experience Manager, sharing ideas and identifying ways to improve things, and provide a brilliant handover from each shift to the next.
- Help your team put themselves in the customers' shoes, taking genuine pride in how we deliver a better service.
- Discount card – 10% discount off on your shopping at Sainsbury's, Argos, Tu, and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every payday.
- Free food and hot drinks provided for Colleagues in all our stores.
- Generous holiday entitlement, maternity, and paternity leave.
- Pension – we'll match 4-7% of your pension contributions.
- Sainsbury's share scheme – build up an investment at discounted rates.
- Wellbeing support – access to emotional support, counselling, legal, and financial advice.
- Colleague networks – link with like-minded people to help fulfil your potential.
- Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
- Special offers on gym memberships, restaurants, holidays, retail vouchers, and more.
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Customer Experience Manager
3 weeks ago
Reading, Reading, United Kingdom Sainsbury's Supermarkets Ltd Full timeCustomer Experience ManagerJoin Sainsbury's Supermarkets Ltd as a Customer Experience Manager and take on a well-balanced management role with clear accountability. As a leader, you'll be responsible for delighting and inspiring customers, ensuring a seamless shopping experience from car park to checkout.Key Responsibilities:Operational in-store management,...
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Customer Experience Manager
3 weeks ago
Reading, Reading, United Kingdom Sainsbury's Supermarkets Ltd Full timeCustomer Experience ManagerJoin Sainsbury's Supermarkets Ltd as a Customer Experience Manager and take on a well-balanced management role with clear accountability. As a leader, you'll be responsible for delighting and inspiring customers, ensuring a seamless shopping experience from car park to checkout.Key Responsibilities:Operational in-store management,...
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Customer Experience Manager
3 weeks ago
Reading, Reading, United Kingdom Sainsbury's Supermarkets Ltd Full timeCustomer Experience ManagerAre you passionate about delivering exceptional customer experiences? Do you have a talent for leading and motivating teams? We're looking for a Customer Experience Manager to join our team at Sainsbury's Supermarkets Ltd.About the RoleAs a Customer Experience Manager, you will be responsible for leading a team of customer-facing...
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Customer Experience Manager
3 weeks ago
Reading, Reading, United Kingdom Sainsbury's Supermarkets Ltd Full timeCustomer Experience ManagerAre you passionate about delivering exceptional customer experiences? Do you have a talent for leading and motivating teams? We're looking for a Customer Experience Manager to join our team at Sainsbury's Supermarkets Ltd.About the RoleAs a Customer Experience Manager, you will be responsible for leading a team of customer-facing...
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Customer Experience Manager
3 weeks ago
Reading, Reading, United Kingdom Sainsbury's Full timeAbout the RoleWe're seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a key member of our in-store management team, you'll be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesLead and manage a medium to large in-store team, ensuring seamless...
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Customer Experience Manager
3 weeks ago
Reading, Reading, United Kingdom Sainsbury's Full timeAbout the RoleWe're seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a key member of our in-store management team, you'll be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesLead and manage a medium to large in-store team, ensuring seamless...
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Customer Experience Manager
1 week ago
Reading, Reading, United Kingdom Sainsbury's Full timeAbout the RoleWe're looking for a talented Customer Experience Manager to join our team at Sainsbury's. As a key member of our in-store management team, you'll be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesLead a medium to large in-store team, assigning tasks and...
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Customer Experience Manager
3 weeks ago
Reading, Reading, United Kingdom Sainsbury's Full timeAbout the RoleWe're seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a key member of our in-store management team, you'll be responsible for delivering exceptional customer experiences across our stores.Key ResponsibilitiesLead and manage a medium to large in-store team, ensuring seamless operational...
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Customer Experience Manager
3 weeks ago
Reading, Reading, United Kingdom Sainsbury's Full timeAbout the RoleWe're seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a key member of our in-store management team, you'll be responsible for delivering exceptional customer experiences across our stores.Key ResponsibilitiesLead and manage a medium to large in-store team, ensuring seamless operational...
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Customer Experience Manager
4 days ago
Reading, Reading, United Kingdom Sainsbury's Full timeAbout the RoleAs a Customer Experience Manager at Sainsbury's, you will be responsible for delivering exceptional customer service and leading a team of colleagues to achieve this goal. You will work closely with the Lead Customer Experience Manager to develop and implement strategies to improve customer satisfaction and retail outcomes.Key...
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Customer Experience Manager
2 weeks ago
Reading, Reading, United Kingdom Sainsbury's Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a Customer Experience Manager, you will be responsible for leading a team of customer-facing staff to deliver exceptional customer service and drive sales growth.Key Responsibilities:Lead a team of customer-facing staff to deliver...
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Customer Experience Manager
2 months ago
Reading, Reading, United Kingdom RAC Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Manager. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and resolving customer complaints in a professional and timely manner.Key ResponsibilitiesManage customer...
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Customer Experience Manager
4 weeks ago
Reading, Reading, United Kingdom RAC Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Manager. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and resolving customer complaints in a professional and timely manner.Key ResponsibilitiesManage customer...
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Customer Experience Manager
2 weeks ago
Reading, Reading, United Kingdom Sainsbury's Full timeAbout the Role:We're seeking a talented Customer Experience Manager to join our team at Sainsbury's. As a key member of our in-store management team, you'll be responsible for delivering exceptional customer experiences across our stores.Key Responsibilities:Lead a medium to large in-store team, assigning tasks and planning breaks to ensure seamless...
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Customer Experience Manager
2 weeks ago
Reading, Reading, United Kingdom Sainsbury's Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences across our stores, driving sales growth, and developing a high-performing team.Key ResponsibilitiesLead and manage a team...
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Customer Experience Manager
2 weeks ago
Reading, Reading, United Kingdom Sainsbury's Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences across our stores, driving sales growth, and developing a high-performing team.Key ResponsibilitiesLead and manage a team...
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Customer Experience Manager
4 weeks ago
Reading, Reading, United Kingdom Sainsbury's Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences across our stores, driving sales growth, and developing a high-performing team.Key ResponsibilitiesLead and manage a team...
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Customer Experience Manager
3 weeks ago
Reading, Reading, United Kingdom Sainsbury's Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences across our stores, driving sales growth, and developing a high-performing team.Key ResponsibilitiesLead and manage a team...
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Customer Experience Manager
2 months ago
Reading, Reading, United Kingdom M&G Full timeAbout the RoleWe are seeking a highly skilled professional to join our team at M&G plc as a Communications Delivery Consultant. In this role, you will play a critical part in driving our digital transformation and customer experience initiatives.Key ResponsibilitiesCollaborate with colleagues to maintain and enhance controls, ensuring the overall control...
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Customer Experience Manager
2 months ago
Reading, Reading, United Kingdom M&G Full timeAbout the RoleWe are seeking a highly skilled professional to join our team at M&G plc as a Communications Delivery Consultant. In this role, you will play a critical part in driving our digital transformation and customer experience initiatives.Key ResponsibilitiesCollaborate with colleagues to maintain and enhance controls, ensuring the overall control...
