Business Operations Manager

2 weeks ago


London, Greater London, United Kingdom City Group Full time
Job Summary

We are seeking an experienced Business Operations Manager to lead our Mobile Patrol business unit at City Group. As a key member of our team, you will be responsible for driving business growth, improving efficiency, and ensuring exceptional service delivery.

Key Responsibilities
  • Business Growth and Strategy
    • Develop and implement business strategies to drive growth and profitability.
    • Work closely with the Chief Operating Officer and Executive team to align business objectives.
  • Operational Excellence
    • Oversee the day-to-day operations of the Mobile Patrol business unit.
    • Ensure efficient patrol routes, minimize costs, and maximize revenue.
  • Team Management
    • Lead and manage a team of Mobile Patrol staff.
    • Develop and implement training programs to enhance staff skills and knowledge.
  • Client Relationships
    • Build and maintain strong relationships with clients.
    • Ensure excellent service delivery, accurate reporting, and timely communication.
  • Compliance and Risk Management
    • Ensure compliance with relevant laws, regulations, and industry standards.
    • Identify and mitigate risks to the business.
Requirements
  • Qualifications
    • SIA License and DBS check.
    • UK driving licence with less than 6 current points.
  • Skills and Experience
    • Proven experience in business operations, management, or a related field.
    • Strong knowledge of the Security Industry and business operations.
    • Excellent communication, leadership, and problem-solving skills.
What We Offer

As a Business Operations Manager at City Group, you will have the opportunity to work with a dynamic team, drive business growth, and develop your skills and knowledge in a fast-paced industry.



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