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Business Operations Lead

2 months ago


London, Greater London, United Kingdom NTT DATA Business Solutions Full time
About the Role

We are seeking a highly skilled Business Operations Lead to join our team at NTT DATA Business Solutions. As a key member of our operations team, you will be responsible for managing the accuracy and integrity of our Managed Services Budget and Forecast, as well as providing consulting operations support.

Key Responsibilities
  • Manage the maintenance of data within the it.Forecast (SAP SAC) system to ensure accuracy for master data and transactional data within the system for Managed Services.
  • Liaise closely with the Finance Team to ensure invoicing is accurate and aligns to the budget/forecast, including the wider inter-company agreements for work managed by the Global Delivery Centres.
  • Support the month-end closing review of invoicing vs forecasting and resolve outstanding queries and aligning the forecast to any prior period adjustments and budget updates.
  • Provide key updates and analysis to the monthly Exec Reporting pack in-line with the month-end reporting timetable.
  • Work with SDMs, PMs and Account Execs to ensure forecast accuracy of revenue profiles, including reporting for variance analysis post month-end closing.
  • Provide a point of contact for requests relating to forecasting, seeking advice from Business Operations and Finance colleagues where appropriate, to resolve queries.
  • Provide regular reporting for analysis of forecasting vs actual and tracking for changes to Sales Opportunities, Prior period adjustments and KPIs.
  • Provide reporting to support the SDMs and Account Execs with tracking, management and usage of customer pre-paid balances, including the 'overrun' calculation and invoicing process.
  • Identification and implementation of improvements to introduce efficiency and accuracy to the Forecasting Management Process.
  • Develop and foster relationships with all internal stakeholders up to and including VP-level.
About NTT DATA Business Solutions

NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group, a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.

As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.

Our global award-winning SAP practice, differentiated by innovation, is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients.

Our clients trust our deep experience and proven approaches - all around the world.