Guest Services Coordinator

3 weeks ago


London, Greater London, United Kingdom THE PIG Hotels (Home Grown Hotels) Full time

Receptionist Position Overview

Location: THE PIG - on the beach, Studland, Dorset.

Compensation: OTE £12.44 per hour, including tronc.

Working Hours: 40 hours per week, spread over 5 days.

We are seeking a dedicated and customer-oriented Receptionist to enhance our front of house operations.

The reception area at THE PIG serves as the central point of interaction for our guests, making it essential to provide a warm and welcoming atmosphere. First impressions are crucial, and we strive to ensure our guests receive an exceptional welcome.

As a Receptionist, you will be the initial contact for our guests, and we are looking for individuals who take pride in delivering smiles and maintaining high service standards with meticulous attention to detail.

Effective communication is vital, as you will handle incoming calls, respond to inquiries, and ensure seamless communication across all hotel departments.

Previous experience in a similar capacity and familiarity with Opera Fidelio is advantageous, although comprehensive training will be provided.

At Home Grown Hotels, we are committed to fostering an inspiring and enjoyable work environment. In recognition of your efforts, we offer a range of unique benefits:

  • Complimentary staff stays with breakfast included.
  • 35% discount on dining, beverages, and treatments.
  • Meals provided during shifts.
  • Annual leave increase (up to 33 days).
  • Access to goods at cost price.
  • Complimentary access for you and your family to on-demand GP, physiotherapy, and counseling services.
  • A variety of professional development courses.
  • Anniversary rewards - a dinner with wine for two.

Home Grown Hotels is dedicated to promoting equality, diversity, and inclusion. We are an equal opportunity employer and do not discriminate against candidates based on any protected characteristics as outlined in the Equalities Act 2010.

Robin Hutson: 'At THE PIG, the essence of hospitality lies in our people; their personalities, passion, knowledge, and skills converge to create the unique experience that defines THE PIG.'



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