Technical Support Specialist

3 weeks ago


Forest Hall, North Tyneside, United Kingdom Asset Appointments Full time £32,000
Company Overview:

Asset Appointments is a leading organization in the manufacturing sector, recognized for its commitment to excellence and substantial investment in its workforce and technology.

Role Overview:
The successful candidate will be an integral part of the Infrastructure Team, responsible for the upkeep of all company servers, personal computers, and network systems.

Key Responsibilities:
The role includes, but is not limited to:

  • Overseeing the maintenance of servers, PCs, and network infrastructure.
  • Ensuring regular backups and managing server operations.
  • Providing assistance for PC workstations and software applications.
  • Supporting various electronic devices, including telecommunication systems and office equipment.
  • Actively participating in technical initiatives such as system rollouts and upgrades.

Qualifications and Skills:
The ideal candidate should possess:

  • A relevant qualification in an IT-related field.
  • Experience with Windows Server, Windows 10, and Windows 11.
  • A proactive attitude and a willingness to embrace new technologies.
  • Strong attention to detail and effective communication skills.

While a degree in IT is preferred, it is not mandatory. Additional skills that would be advantageous include:

  • Knowledge of continuous improvement methodologies.
  • Experience with network cable installation.
  • Familiarity with DNS, DHCP, SMTP, Active Directory, and SQL management.

Compensation:
The position offers a competitive salary, along with a discretionary bonus and a comprehensive benefits package, including a personal pension scheme with company contributions.

Working Hours:
The standard working hours are Monday to Friday, with a one-hour lunch break each day.



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