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Claims Handler Trainee

2 months ago


Bishop's Stortford, Hertfordshire, United Kingdom RecruitAbility Ltd Full time
Job Title: Trainee Claims Handler

Job Summary:

We are seeking a motivated and detail-oriented individual to join our claims department as a Trainee Claims Handler. This role is an excellent entry-level opportunity for someone eager to learn and develop the skills necessary to excel in the insurance industry.

Key Responsibilities:

  • Assist in the initial intake and processing of claims, ensuring all necessary information is collected accurately and efficiently.
  • Act as a point of contact for policyholders, providing updates on claim status, answering inquiries, and guiding them through the claims process.
  • Accurately input and update claims information into the system, ensuring all records are maintained in accordance with company policies and procedures.
  • Assist in gathering and reviewing necessary documentation from claimants, witnesses, and third parties to support claim investigations.
  • Support senior claims handlers in conducting investigations, including reviewing reports, assessing damages, and determining liability.
  • Participate in ongoing training programmes to develop a thorough understanding of insurance policies, claims procedures, and relevant legal regulations.
  • Work closely with other team members and departments to ensure claims are handled efficiently and in a timely manner.
  • Assist in preparing regular reports on claim status, trends, and issues for management review.

Requirements:

  • GCSEs in English and Maths are essential.
  • Strong attention to detail and organizational skills.
  • Excellent communication skills, both written and verbal.
  • Ability to manage multiple tasks and prioritize workload effectively.
  • Basic understanding of Microsoft Office Suite (Word, Excel, Outlook).
  • Willingness to learn and adapt to new challenges.

Why RecruitAbility Ltd?

We offer a supportive and dynamic environment where you can grow your career in the insurance industry. With a competitive salary, the opportunity for a discretionary bonus, and hybrid working options following a successful probation period, this role is perfect for someone looking to make their mark in the field.