Trainee Claims Handler

Job Title**: Trainee Insurance Claims Handlers**
Salary**: £21,000 + Annual bonus**
Location**: Bishop’s Stortford**
Term**: Permanent**

Our client is a highly successful Insurance company based in Bishop’s Stortford. They are **not** in the motor insurance sector and this is **not** a call centre environment.

My client, whose head office is in the city, has a rare opportunity for a trainee Insurance claims handler to join their busy and friendly team where they will offer full training and the opportunity to develop a fulfilling and stable career.

The key attribute that my client is looking for is an outgoing and engaging personality. You will be forging close working relationships with other insurance professionals so you must be confident, hardworking and enthusiastic with ideally some previous office experience and the ability and willingness to learn.

**The role of Trainee Claims Handler - **Initially you will be learning and shadowing from managers and directors as you develop your skills and once trained you will be:

- Learning the process and protocols for handling insurance claims
- Assisting (but eventually delivering) the processing and managing the claims
- Communicating with claimants and other relevant parties to collect information and documents relating to a claim e.g. incident reports etc
- Maintaining accurate and organised records
- Investigating the validity of claims by evaluating the information
- Collaborating with colleagues, supervisors and other departments to ensure the smooth processing of claims
- Keeping up to date with changes in policies, regulations and industry practices
- Adhering to legal and regulatory requirements
- Making decisions yourself and not just relying on computer systems
- Working with a variety of different professionals within the sector

**To be considered for the role of Trainee Claims Handler**:

- An outgoing and engaging personality is essential
- Ideally some previous office experience
- Strong written and spoken communication skills in the English language
- Possess good IT skills, Word, Excel, Access and Outlook and ability to use or learn their in-house system
- Problem solving and analytical skills
- Empathetic
- Hardworking
- Enthusiastic
- Possess excellent customer service skills
- Demonstrate excellent organisational skills, pay close attention to detail and work in a logical and thorough manner

**The package for the role of Trainee Claims Handler**

£21,000 + Bonus

Hours: Monday to Friday 9am to 5pm. This is a full-time office based role initially then once training is completed the role could be hybrid if required (up to 3 days remotely and 2 days in the office)

This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.