Trainee Specialist Case Handler
6 months ago
We have an amazing role for a new **Trainee Specialist Case Handler** and it is a fantastic opportunity for anyone interested in a legal career, who would like to gain knowledge and practical experience in an established Top 60 legal firm.
The role of the **Trainee Specialist Case Handler **is ideal for **Law Graduates**, as well as anyone interested in a legal career, who would like to gain knowledge and practical experience in an established Top 60 legal firm. This role offers high progression potential, as well as full training on the job. The role will involve conducting legal matters on behalf of clients and to support the Re-mortgage team manager as and when required by carrying out tasks that are delegated. To develop skills and abilities to progress and to develop into the full requirements of a Case Handler role.
:
To work with team members to ensure the highest level of Customer Service is maintained at all times
To organise and prioritise individual caseloads in order to meet the firms and industry targets
To respond to client enquiries in a manner conducive to the promotion of business and personal relationships and to ensure that client expectations are met
To deal promptly and effectively with all correspondence relating to the matters with which you have conduct. To ensure that any matter that requires the attention of a Manager is brought to their attention promptly.
To be flexible in terms of working hours and be in attendance as required, catering for the needs of clients and the practice as a whole
To process all data and information in accordance with the firm’s confidentiality procedures and data protection requirements
Following file opening procedures
Logging on incoming post details
Filing/scanning and photocopying
Liaising with lenders and mortgage brokers
Answering phone calls promptly and taking messages
Drafting and proof-reading of Deed of Postponements
Drafting and proof-reading of Transfer of Equity’s/Assents
Drafting and submitting SDLT’s to Inland Revenue.
Supporting Case Handlers in dealing with unregistered properties
Supporting Case Handlers with Shared Ownership properties
Supporting Case Handlers in dealing with Islamic Mortgages
Supporting Case Handlers in dealing with Indemnity Policies.
Obtaining official copies and documents from the Land Registry/LMS as appropriate
Title checking whether property is freehold or leasehold/name and address match, restrictions and other non-standard issues
Requesting and frequently chasing redemption from mortgage lenders
Chasing outstanding documents from borrows/brokers by phone and letter (where applicable)
Checking redemption statements for penalties, shortfalls and sending copies to borrowers
Taking shortfall payments adhering to money laundering regulations and the Firm’s policies.
Chasing discharge documents from mortgage lenders, sending discharge documents to the Land Registry, dealing with overpayment cheques within our post completion procedures.
Processing data accurately and effectively on the case management system as required.
Processing all data and information in accordance with the firm's confidentially procedures and data protection requirements.
Chasing various documents by phone to enable a file to be booked in for completion.
Within our booking in process, updating the system, confirming completion date with borrower, dealing with and obtaining shortfalls by phone.
Performing daily Completions.
Notices to management companies/landlords - serving and issuing cheques.
**Requirements**:
IT Skills
Good communication and professional telephone manner
Proactive approach to work
Excellent attention to detail
Good organisational skills
Ability to work well under pressure and to tight deadlines
Ability to work well independently and as part of a team
**Company Core Values**:
**Aspire**:To challenge convention, an entrepreneur with energy for change. To be the best we can be.
**Innovate**: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth.
**Integrate**: Bring together people and systems into a cohesive force.
**Commit**: To work with integrity and invest in long term relationships, creating a strong market position and delivering sustained commercial advantage.
**Job Types**: Full-time, Permanent
**Salary**: £25,500.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Education**:
- Bachelor's (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
Reference ID: LWVMBISH
-
Trainee Specialist Case Handler
8 months ago
Bishop's Stortford, United Kingdom Taylor Rose Full timeThis role involves but is not limited to: To work with team members to ensure the highest level of Customer Service is maintained at all times To organise and prioritise individual caseloads in order to meet the firms and industry targets To respond to client enquiries in a manner conducive to the promotion of business and personal relationships and to...
-
Trainee Specialist Case Handler
8 months ago
Bishop's Stortford, United Kingdom Taylor Rose Full timeThis role involves but is not limited to: To work with team members to ensure the highest level of Customer Service is maintained at all times To organise and prioritise individual caseloads in order to meet the firms and industry targets To respond to client enquiries in a manner conducive to the promotion of business and personal relationships and to...
-
Trainee Specialist Case Handler
7 months ago
Bishop's Stortford, United Kingdom Taylor Rose MW Full timeTaylor Rose MW is a Top 60 Law firm with a national footprint across the UK. We are committed to developing our employees and to delivering outstanding service to our customers. Our vision is to continue to deliver #smart #modern #law and to embrace and develop our employees through their legal career. We work Monday to Friday 9am - 5pm, offering 26 days...
-
Case Handler
3 days ago
Bishop's Stortford, United Kingdom Taylor Rose MW Full timeTaylor Rose MW are a Top 60 Law Firm, looking for a Trainee Case Handler to join the Remortgage Team and begin their legal career. This role is ideal for anyone interested in kick starting their legal career. It gives a great insight into the legal industry, as well as offering practical experience in a Top 60 Law firm. This role offers high progression...
-
Trainee Claims Handler
6 months ago
Bishop's Stortford, United Kingdom RecruitAbility Ltd Full timeJob Title**: Trainee Insurance Claims Handlers** Salary**: £21,000 + Annual bonus** Location**: Bishop’s Stortford** Term**: Permanent** Our client is a highly successful Insurance company based in Bishop’s Stortford. They are **not** in the motor insurance sector and this is **not** a call centre environment. My client, whose head office is in the...
-
Trainee Case Handler
16 hours ago
Bishop's Stortford, United Kingdom Taylor Rose MW Full timeThis role is ideal for anyone interested in kick starting their legal career. It gives a great insight into the legal industry, as well as offering practical experience in a Top 60 Law firm. This role offers high progression potential, as well as full training on the job. No previous experience required. The role involves supporting the re-mortgage team with...
-
Technical Case Handler
3 days ago
Bishop's Stortford, United Kingdom Taylor Rose Full timeThis role involves but is not limited to: - To work with team members to ensure the highest level of customer service is maintained at all times - Following file opening procedures - Logging on incoming post details - Filing/scanning and photocopying - Liaising with lenders and mortgage brokers - Drafting and proof-reading of Deed of Postponements -...
-
Trainee Motor Claims Handler
7 months ago
Bishop's Stortford, United Kingdom Robertson Group Full timeAs a Trainee Claims Handler, you will be responsible for the process and management of motor claims for our client. The role will involve: - Taking first notification of a claim. - Checking policy information. - Validating the claim. - Liaising with suppliers. - Making payments in settlement of indemnified claims. **No experience is necessary as full...
-
Trainee Sales Executive
16 hours ago
Bishop's Stortford, United Kingdom KPI People Full time**Trainee Sales Executive - Bishops Stortford-** **Basic Salary - £24,000 -** **OTE - £40,000-** **Company Car -** Our client, a busy Franchised Car Dealership, in Bishops Stortford have the requirement for a Trainee Sales Executive to join their established and high performing sales team. **Responsibilities** As a Trainee Sales Executive your...
-
Construction Management Trainee
7 months ago
Bishop's Stortford, United Kingdom CARMELCREST LTD Full timeIdeal for school leavers, University Graduates or those with mínimal work experience, this scheme has been used to train and develop many people in their career. Please find full details of the scheme on our website here: **About Carmelcrest** Carmelcrest are a Specialist Building Contractor, delivering refurbishment projects to the public sector, mainly...
-
Construction Management Trainee
6 months ago
Bishop's Stortford, United Kingdom CARMELCREST LTD Full timeIdeal for school leavers, University Graduates or those with mínimal work experience, this scheme has been used to train and develop many people in their career. Please find full details of the scheme on our website here: **About Carmelcrest** Carmelcrest are a Specialist Building Contractor, delivering refurbishment projects to the public sector, mainly...
-
Construction Management Trainee
7 months ago
Bishop's Stortford, United Kingdom CARMELCREST LTD Full timeIdeal for school leavers, University Graduates or those with mínimal work experience, this scheme has been used to train and develop many people in their career. Please find full details of the scheme on our website here: **About Carmelcrest** Carmelcrest are a Specialist Building Contractor, delivering refurbishment projects to the public sector, mainly...
-
Construction Management Trainee
7 months ago
Bishop's Stortford, United Kingdom CARMELCREST LTD Full timeThis is an opportunity to secure a well paid career for life. Suited to Graduates, School leavers or anyone looking for a launchpad into a high end career in Construction, our Management Trainee Programme has been designed to combine learning with experience. You will learn and develop quickly. We provide full training and development with routes to well...
-
Generalist Adviser
3 days ago
Bishop's Stortford, United Kingdom Citizens Advice East Herts Full time**Role purpose** To provide high quality advice to clients predominantly by phone. Support and help train volunteer trainee adviser to give advice by phone. **Role Description** - Advice giving_ - Identify key information about the problem including time limits, key dates, any requirement for urgent advice or action (using Citizens Advice information,...
-
Construction Management Trainee
7 months ago
Bishop's Stortford, United Kingdom CARMELCREST LTD Full timeAn amazing opportunity for those wishing to enter a lucrative industry and develop their career at a high level. **What we are offering** We're passionate about training the next generation of construction management professionals. At Carmelcrest, you will receive an amazing opportunity to enter the construction industry at a high level and kick-start your...
-
Law Graduate
5 days ago
Bishop's Stortford, United Kingdom Room At The Top Recruitment Full timeOur well-established client based in Bishops Stortford is recruiting Law Graduates to work within their busy organisation. This role is ideal for Law Graduates, as well as anyone interested in a legal career, who would like to gain knowledge and practicalexperience in an established Top 60 legal firm. This role offers high progression potential, as well as...
-
Trainee Recruitment Consultant
17 hours ago
Bishop's Stortford, United Kingdom Invision Recruitment Ltd Full time**Trainee Recruitment Consultant - Invision Recruitment - £18 - 24k Basic + Pension + Commission (Year 1 OTE £25-30k, Year 2 OTE £30-40k, Year 3 OTE £50++)** Founded in 2009, Invision is a well-established construction recruitment specialist with a proven track record of delivering high calibre, professional staff to some of the UK’s leading...
-
Leasehold Conveyancing Specialist
2 weeks ago
Bishop's Stortford, Hertfordshire, United Kingdom Austin Fraser Full timeWe are looking for a skilled Paralegal to join our Austin Fraser team as a Residential Property specialist. The ideal candidate will have experience in conveyancing and a passion for delivering high-quality service to clients.The role involves working on a variety of conveyancing cases, including:Buying and selling freehold and leasehold...
-
Post Completion Administrator
1 day ago
Bishop's Stortford, United Kingdom Taylor Rose MW Full timeOur talented Remortgage Team in Bishop’s Stortford are looking for a new Post Completion Administrator to join their hardworking team. This role is ideal for anyone interested in kick starting their legal career. It gives a great insight into the legal industry, as well as offering practical experience in a Top 60 Law firm. This role offers high...
-
Family Law Specialist
1 week ago
Bishop's Stortford, Hertfordshire, United Kingdom Sellick Partnership Limited - Private Practice Full timeA reputable and award-winning law firm in Essex seeks a skilled Family Law Specialist to join their team on a full-time permanent basis.This is an exceptional opportunity for a qualified lawyer to work on high-quality family law matters with flexible working, training, and development opportunities.Key Responsibilities:Work on an interesting case load of all...