IT Support Specialist

2 months ago


North Burlingham, United Kingdom Johnson Controls Full time

About the Role

We are seeking an experienced IT Support Specialist to join our team at Johnson Controls. As an IT Support Specialist, you will play a critical role in ensuring the seamless functioning of our office, manufacturing, and logistics teams.

Key Responsibilities

  • Deploy equipment for new hires using weekly status reports
  • Conduct hardware installation and provide ongoing support for desktops, laptops, servers, tablets, mobiles, printers, and specialized devices
  • Complete the PC lifecycle management process by ensuring replacement machines are ready for users and retiring machines are processed to completion
  • Support Identity and Access Management requests, including provisioning, de-provisioning, access validation, authentication, network share, and troubleshooting
  • Handle UK Deskside Service Now Ticket Handling Queues to resolve end-user issues and requests
  • Support local IT security compliance, including comms room setup, maintenance, and access, as needed
  • Maintain end-user system security by prioritizing vulnerability incidents/requests
  • Proactively communicate and provide updates to users
  • Support and delivery of Enterprise and Business Unit projects and initiatives

Requirements

  • Experience in a desktop IT support role
  • In-depth knowledge of Windows OS and experience in the Office 365 suite of products, with a particular emphasis on Outlook, Teams, SharePoint, and OneDrive
  • Understanding of basic networking concepts, including IP addressing, DNS, DHCP, network routing, and wireless connectivity
  • Effective communicator of technical material to a non-technical audience at various levels
  • Ability to establish and maintain high levels of client trust and confidence
  • Desirous to engage in special projects to foster professional growth

Preferred Qualifications

  • Relevant qualification in Computer Science, Engineering, Microsoft certification, or related discipline
  • Overview of Windows subsystems, including Certificate management, Device management, regionalization, and Registry editor
  • Experience in using Service Now for IT requests/incidents
  • Knowledge of iOS, Android, Intune, Proxy systems, VPN, and Cloud computing technologies

About Johnson Controls

At Johnson Controls, you'll have the opportunity to work on some of the most exciting projects in today's market. Our hardworking people empower us, and we believe in being part of a team that is open, collaborative, results-oriented, hardworking, and above all, fun.

We believe that diversity and inclusion matter and make a difference. By embracing the true value of diversity and inclusion, getting comfortable with having crucial conversations, and valuing different perspectives, we will be one of the most desirable places to work.


  • IT Support Specialist

    2 months ago


    North Burlingham, United Kingdom Johnson Controls Full time

    Key ResponsibilitiesAs an IT Support Specialist at Johnson Controls, you will be responsible for providing technical support to our manufacturing site. Your primary focus will be on ensuring the seamless functioning of our office, manufacturing, and logistics teams.Key TasksDeploy equipment for new hires using weekly status reportsConduct hardware...

  • IT Support Specialist

    2 months ago


    North Burlingham, United Kingdom Johnson Controls Full time

    Key ResponsibilitiesAs an IT Support Specialist at Johnson Controls, you will be responsible for providing technical support to our manufacturing site. Your primary focus will be on ensuring the seamless functioning of our office, manufacturing, and logistics teams.Key TasksDeploy equipment for new hires using weekly status reportsConduct hardware...

  • IT Support Specialist

    2 months ago


    North Burlingham, United Kingdom Johnson Controls Full time

    Job SummaryWe are seeking a skilled IT Support Specialist to join our team at Johnson Controls. As an IT Support Specialist, you will be responsible for providing technical support to our manufacturing teams, ensuring the seamless functioning of our office, manufacturing, and logistics operations.Key ResponsibilitiesDeploy and maintain equipment for new...

  • IT Support Specialist

    2 months ago


    North Burlingham, United Kingdom Johnson Controls Full time

    Job SummaryWe are seeking a skilled IT Support Specialist to join our team at Johnson Controls. As an IT Support Specialist, you will be responsible for providing technical support to our manufacturing teams, ensuring the seamless functioning of our office, manufacturing, and logistics operations.Key ResponsibilitiesDeploy and maintain equipment for new...

  • IT Support Specialist

    2 months ago


    North Burlingham, United Kingdom Johnson Controls Full time

    About the RoleWe are seeking an experienced IT Support Specialist to join our team at Johnson Controls. As an IT Support Specialist, you will be responsible for providing technical support to our office, manufacturing, and logistics teams.Key ResponsibilitiesProvide technical support for hardware and software issues, including desktops, laptops, servers,...

  • IT Support Specialist

    3 weeks ago


    North Burlingham, United Kingdom Johnson Controls Full time

    Job SummaryWe are seeking an IT Support Specialist to join our team at Johnson Controls. As an IT Support Specialist, you will be responsible for providing technical support to our manufacturing site, ensuring the seamless functioning of our office, manufacturing, and logistics teams.Key ResponsibilitiesProvide technical support for hardware and software...

  • IT Support Specialist

    1 month ago


    North Burlingham, United Kingdom Johnson Controls Full time

    Job SummaryWe are seeking an experienced IT Support Specialist to join our team at Johnson Controls. As an IT Support Specialist, you will be responsible for providing technical support to our manufacturing site, ensuring the seamless functioning of our office, manufacturing, and logistics teams.Key ResponsibilitiesDeploy equipment for new hires using weekly...

  • IT Support Specialist

    2 months ago


    North Burlingham, United Kingdom Johnson Controls Full time

    About the RoleWe are seeking an experienced IT Support Specialist to join our team at Johnson Controls. As an IT Support Specialist, you will be responsible for providing technical support to our office, manufacturing, and logistics teams.Key ResponsibilitiesProvide technical support for hardware and software issues, including desktops, laptops, servers,...

  • IT Support Specialist

    3 weeks ago


    North Burlingham, United Kingdom Johnson Controls Full time

    Job SummaryWe are seeking an IT Support Specialist to join our team at Johnson Controls. As an IT Support Specialist, you will be responsible for providing technical support to our manufacturing site, ensuring the seamless functioning of our office, manufacturing, and logistics teams.Key ResponsibilitiesProvide technical support for hardware and software...

  • IT Support Specialist

    1 month ago


    North Burlingham, United Kingdom Johnson Controls Full time

    Job SummaryWe are seeking an experienced IT Support Specialist to join our team at Johnson Controls. As an IT Support Specialist, you will be responsible for providing technical support to our manufacturing site, ensuring the seamless functioning of our office, manufacturing, and logistics teams.Key ResponsibilitiesDeploy equipment for new hires using weekly...


  • North Burlingham, United Kingdom Johnson Controls Full time

    What you will do Are you passionate about providing IT support to your colleagues? Join our team at Burlingham House in Great Yarmouth as an IT Support Specialist and contribute to the seamless functioning of our office, manufacturing, and logistics teams. How you will do it Use weekly Status reports to build and deploy equipment for new hires ...


  • North Wales, United Kingdom Victim Support Full time

    Support Victims of Crime in North WalesVictim Support is seeking a dedicated individual to join our team as a Service Delivery Volunteer in North Wales. As a volunteer, you will provide specialist support services for people affected by crime, helping them to cope with the aftermath and rebuild their lives.Key Responsibilities:Support victims of all crime...


  • North Wales, United Kingdom Victim Support Full time

    Support Victims of Crime in North WalesVictim Support is seeking a dedicated individual to join our team as a Service Delivery Volunteer in North Wales. As a volunteer, you will provide specialist support services for people affected by crime, helping them to cope with the aftermath and rebuild their lives.Key Responsibilities:Support victims of all crime...


  • North Wales, United Kingdom Victim Support Full time

    Support Victims of Crime in North WalesVictim Support is seeking a dedicated individual to join our team as a Service Delivery Volunteer in North Wales. As a volunteer, you will provide specialist support services for people affected by crime, helping them to navigate the criminal justice system and access the resources they need to recover.Key...


  • North Wales, United Kingdom Victim Support Full time

    Support Victims of Crime in North WalesVictim Support is seeking a dedicated individual to join our team as a Service Delivery Volunteer in North Wales. As a volunteer, you will provide specialist support services for people affected by crime, helping them to navigate the criminal justice system and access the resources they need to recover.Key...


  • North West, United Kingdom Creative Support Full time

    Waking Night Support WorkerWe are seeking a compassionate and forward-thinking individual to join our team as a Waking Night Support Worker. As a key member of our staff, you will play a vital role in creating a safe and supportive environment for our service users.Key Responsibilities:Build trusting relationships with service users and their familiesProvide...


  • North West, United Kingdom Creative Support Full time

    Waking Night Support WorkerWe are seeking a compassionate and forward-thinking individual to join our team as a Waking Night Support Worker. As a key member of our staff, you will play a vital role in creating a safe and supportive environment for our service users.Key Responsibilities:Build trusting relationships with service users and their familiesProvide...

  • Support Specialist

    2 weeks ago


    North East, United Kingdom Humankind Full time

    Job SummaryWe are seeking a dedicated and compassionate Support Specialist to join our team at Humankind. As a Support Specialist, you will work closely with LGBT+ young people and their families to provide specialist support and guidance.Key ResponsibilitiesManage a caseload of service users and complete comprehensive assessments and risk...

  • Support Specialist

    2 weeks ago


    North East, United Kingdom Humankind Full time

    About the RoleWe are seeking a dedicated and compassionate Support Specialist to join our team at Humankind. As a Support Specialist, you will play a vital role in providing specialist support for LGBT+ young people and their families, focusing on their gender identity or sexual orientation.Key ResponsibilitiesManage a caseload of service users, conducting...

  • Support Specialist

    2 weeks ago


    North East, United Kingdom Humankind Full time

    Job DetailsHumankind is a leading charity providing free, confidential support for individuals across the UK. We value diversity and inclusivity, and we're seeking a Support Specialist to join our team.The successful candidate will work with LGBT+ young people and their families, providing specialist support and guidance. Key responsibilities...