Resort Safety Manager

5 days ago

Bognor Regis, West Sussex, United Kingdom Butlin's Full time
About the Role

We're seeking a seasoned leader to join our Resort Safety Leadership Team at Butlin's.

As a Resort Safety Manager, you'll be responsible for overseeing the day-to-day operation of the safety elements of the resort, including monitoring car parks and traffic flows, implementing security procedures, and providing training to the team.

You'll work closely with the Resort Safety Senior Manager to drive operational standards and ensure compliance with relevant legislation.

The ideal candidate will have a passion for developing people and delivering exceptional guest experiences, with a focus on nurturing, training, and coaching the team in a fun-filled environment.

Key responsibilities include:

  • Leading the team to excellence, incorporating brand standards and Butlin's way of working
  • Driving consistent brand standards while being guest-obsessed and operating efficiently
  • Analyzing KPIs, including rostering systems, guest feedback systems, and accident and incident reporting systems
  • Ensuring regular 121s and PDP discussions to support team development and career growth

About You

We're looking for an individual with working experience in a security industry or similar, such as the armed forces or police, and hands-on leadership experience.

You should be passionate about leading and developing a team, with a focus on supporting people through regular coaching and development opportunities.

Delivering an amazing experience to our guests is the most important output element in this role, so you should be passionate about every interaction with both team and guests and seek opportunities to improve this wherever possible.

Essential skills and qualifications include working knowledge of Microsoft systems, First Aid At Work, and SIA qualification.

About Butlin's

At Butlin's, we're all about fun, excitement, and adventure by the bucketload. For over 80 years, we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.

Our culture is built around three mighty values: Create Smiles, Get Stuck In, and Cares For Each Other. If you want a role where you can make a real difference and be part of a team that genuinely cares for each other, this could be the perfect fit for you.

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