Patient Care Support Specialist

4 weeks ago

Doncaster, Doncaster, United Kingdom Doncaster & Bassetlaw Teaching Hospitals NHS FT Full time

Position Overview

This role is essential in enhancing the patient experience within our healthcare environment.

Please note that this position may close early due to a high volume of applications.

Candidates who have applied unsuccessfully in the past six months are not eligible to reapply.

Flexible working hours are available and will be discussed during the interview process.

If you are empathetic and dedicated to making a positive impact on individuals' lives, this opportunity is tailored for you.

This position is ideal for those looking to embark on a career within the NHS, and for ambitious individuals, we provide a variety of training and development programs to facilitate career advancement.

We pride ourselves on being a family-oriented organization committed to enhancing the work-life balance of our employees. We offer diverse shift patterns and working hours to support your personal needs.

The role of Patient Care Support Specialist is crucial in maintaining the cleanliness and hygiene standards of our facilities. The successful candidate will collaborate with our team to ensure a safe and welcoming environment for all patients.

This position requires physical stamina, including tasks such as reaching, bending, and operating cleaning equipment, thus candidates should possess a reasonable level of physical fitness.

Key Responsibilities

Working Hours/Areas:

Various shifts are available, which will be discussed during the interview.

Additional compensation for night shifts, bank holidays, and weekend work is included as part of this role.

About Our Organization

Doncaster & Bassetlaw Teaching Hospitals NHS FT is a leading healthcare provider in the region, serving a diverse population. Our services span multiple hospital sites and additional facilities, employing a workforce of over 7,000 dedicated professionals.

Our mission is to equip new team members with the resources and opportunities necessary for career growth. We are committed to helping you Develop, Belong, and Thrive within our organization.

As a supporter of flexible working arrangements, we aim to accommodate your needs while ensuring optimal service delivery. We encourage discussions about how we can create a flexible working environment that suits both our patients and our staff.

As an equal opportunity employer, we welcome applications from all sectors of the community, particularly from underrepresented groups, including individuals with disabilities, ethnic minorities, and members of the LGBTQ+ community.

Benefits Offered

  • Comprehensive learning and development opportunities
  • NHS Pension Scheme
  • Generous holiday entitlement in accordance with Terms & Conditions
  • Extensive health and wellbeing support
  • NHS Car Lease schemes and various salary sacrifice options
  • Discounts on dining, travel, shopping, and financial services through external partners

Job Responsibilities

For further details, please refer to the attached job description and person specification. It is essential to review both documents thoroughly.

Please be aware that if your application is successful, you will need to provide original certificates for qualifications listed in the person specification under essential criteria.

Candidate Profile

Experience

Desirable

  • Previous experience in professional cleaning, catering, or customer service roles
  • Familiarity with decontamination processes and equipment

Qualifications/Training

Essential

  • Proficient in numeracy and literacy

Desirable

  • Basic Food Hygiene Certificate
  • IT Skills and experience with software systems

Interpersonal Skills

Essential

  • Proven experience in teamwork

Desirable

  • Knowledge of customer care principles

Organizational Skills

Essential

  • Understanding of the significance of cleanliness in a healthcare setting

Desirable

  • Knowledge of COSHH regulations
  • Awareness of Infection Prevention & Control measures

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