Patient Care Coordinator

3 weeks ago


Doncaster, Doncaster, United Kingdom AMP Group Practice Full time

Position Overview

We are looking to hire a Patient Care Coordinator to become a vital part of our dedicated Patient Care Advisory Team. This position offers 20 hours of work per week, with opportunities for additional hours based on operational needs. Team members are expected to collaborate across various AMP Group locations as required. Immediate start dates are available. While prior experience in a reception role is advantageous, it is not mandatory as comprehensive training will be provided.

The ideal candidate will be a proactive individual who demonstrates initiative. Strong interpersonal skills are essential, along with a genuine enjoyment of patient interaction. We seek a collaborative team member who can adapt to changing circumstances, particularly during periods of absence due to illness or holidays.

The successful candidate must possess basic IT skills and be open to participating in relevant training to enhance their capabilities.

Key Responsibilities

  • Delivering a smooth and efficient reception service
  • Addressing all general inquiries
  • Handling incoming and outgoing telephone communications and taking messages as necessary
  • Processing repeat prescription requests in a timely manner
  • Registering patients in the online system
  • Managing the daily operations of the computer system and inputting patient data
  • Opening and sorting mail, ensuring all correspondence is scanned and linked to patient records
  • Maintaining a tidy reception area
  • Accurately and promptly registering new patients

About AMP Group Practice

Our organization is overseen by a board that includes the Medical Director and a Senior Leadership Team. The role of the Patient Care Coordinator is to work collaboratively within a team, executing administrative tasks and supporting the telephone hub.

We are committed to the principles of general practice, emphasizing teamwork to achieve our goals and meet deadlines.

Qualifications

Essential

  • GCSE in English and Maths - Grade C or above

Experience

Desirable

  • Previous experience in a healthcare setting is preferred but not required, as full training will be provided.
  • Flexibility to work across multiple sites is necessary; personal transportation is recommended.


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