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Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeWorkshop Controller OpportunityWe are seeking a skilled Workshop Controller to lead our busy service operation at Marshall Motor Group's Nissan dealership in Maidstone. As a key member of our aftersales team, you will be responsible for supervising and motivating a team of technicians, ensuring workshop operations meet brand standards for quality, and...
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Workshop Operations Manager
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeWorkshop Controller OpportunityWe are seeking a skilled Workshop Controller to lead our busy service operation at Marshall Motor Group's Nissan dealership in Maidstone. As a key member of our aftersales team, you will be responsible for supervising and motivating a team of technicians, ensuring workshop operations meet brand standards for quality, and...
Workshop Operations Manager
2 months ago
Role Overview
The Workshop Controller will be responsible for leading a team of technicians to ensure the efficient and effective operation of the workshop.
Key Responsibilities
- Lead and motivate a team of technicians to achieve high-quality service delivery and meet customer satisfaction targets.
- Allocate work orders and manage technician rostering to optimize workshop productivity and minimize downtime.
- Ensure that workshop operations meet quality standards and adhere to company policies and procedures.
- Drive service profitability by analyzing and improving processes, reducing costs, and increasing revenue.
Requirements
- Previous experience as a Workshop Controller or in a similar leadership role within the automotive industry.
- Strong leadership and customer service skills, with the ability to motivate and develop a team.
- Excellent problem-solving abilities, with a focus on analytical and creative thinking.
About Marshall Motor Group
Marshall Motor Group is a leading car dealer group in the UK, representing top car manufacturers at our dealerships across the country. We prioritize our people and customers, offering great career opportunities within our group.
