Childrens Booking Office Coordinator
2 days ago
Job Overview
An exciting opportunity has become available to join the Pre-op Assessment Team at Wrexham Maelor Hospital as an Administrator/Receptionist.
The successful applicant is expected to be very flexible in approach to service needs, have a pleasant personality and a positive approach to their work. Excellent customer service and communication skills are required, along with the ability to deal with sensitive matters and highly confidential patient information. Applicants must also have a good standard of education, be adaptable and have good organisational skills.
The post holder is expected to provide effective administrative support to the clinical team.
Main Duties of the Job
To provide a comprehensive administrative service to the Pre-Op Department whilst working as part of a multi-disciplinary team to ensure that an effective service is provided and patient satisfaction is maximised. Also to promptly and efficiently exercise own judgement to resolve patient queries within own professional constraints.
By the nature of the duties, the post holder will be required to maintain strict confidentiality and will be expected to deal with staff, patients, carers and relatives with courtesy and discretion at all times.
Working for Our Organisation
Betsi Cadwaladr University Health Board (BCUHB) North Wales is a leading healthcare organisation providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 across North Wales.
We are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
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