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Childrens Booking Office Coordinator

2 months ago

Wrexham, Wrexham, United Kingdom Betsi Cadwaladr University Health Board Full time
Job Overview

Full-time position available in a permanent contract.

The ICT Desktop Support Technician role involves providing second-line support in both clinical and non-clinical settings, both in person and remotely.

Main Duties

Extensive knowledge and experience with complex troubleshooting of Windows operating systems is essential for this role. Experience with supporting technologies such as SCCM, Active Directory, and DHCP in a large enterprise infrastructure environment would be beneficial.

You will need to demonstrate good technical knowledge with hardware and software in a busy environment. You will be working within a team on a rota basis but be able to work independently and be comfortable planning your workload in an efficient manner.

You will be working closely with other ICT teams such as Server Infrastructure and Voice & Data to troubleshoot and resolve issues. Additionally, the post holder should have excellent interpersonal skills, as they will be required to speak with all levels of personnel throughout the organisation as well as third-party providers.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for Our Organisation

Betsi Cadwaladr University Health Board (BCUHB) North Wales is the largest health organisation in Wales, providing a full range of primary, community, mental health, acute, and elective hospital services for a population of around 688,000 across North Wales.

We are committed to promoting equality and diversity and are proud to welcome applicants under the "Disability Confident Employer" scheme.