Customer Service Representative

7 days ago

Cardiff, Cardiff, United Kingdom Performance Cycling Ltd Full time

We are seeking a highly motivated and customer-focused Sales Advisor to join our team at Performance Cycling Ltd. As a Sales Advisor, you will be the face of our company, providing exceptional customer service and ensuring our products find the right homes.

The ideal candidate will have a genuine passion for cycling and a strong understanding of our products. You will be comfortable using a computer and have excellent communication skills, with the ability to work independently and as part of a team.

We offer a competitive salary and a range of benefits, including life insurance, a contributory pension scheme, and a colleague discount scheme. You will also have access to ongoing training and development opportunities to help you grow in your role.

Key Responsibilities:

  • Provide exceptional customer service and ensure customer satisfaction
  • Develop and maintain a strong understanding of our products and services
  • Work collaboratively with colleagues to achieve sales targets and improve customer experience
  • Contribute to the development of sales strategies and initiatives

Requirements:

  • 1 year of sales experience (preferred)
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Comfortable using a computer and familiar with sales software

What We Offer:

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Access to a range of discounts and perks
  • Opportunity to work with a dynamic and growing company

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