Medical Office Coordinator
4 weeks ago
Dr Gilkar & Partner is seeking a skilled and experienced Medical Receptionist to join their team. As a key member of the practice, you will be responsible for providing exceptional patient care and administrative support to ensure the smooth operation of the practice.
Main Responsibilities
- Manage and maintain the practice's appointments system, ensuring accurate and efficient scheduling.
- Process and respond to patient requests, including face-to-face and telephone inquiries, in a courteous and professional manner.
- Process and distribute incoming and outgoing mail, ensuring timely and secure delivery.
- Provide administrative support to practice staff, including filing, photocopying, and scanning documents.
- Process repeat prescriptions in accordance with practice guidelines.
- Initiate contact with patients, other team members, and healthcare agencies to facilitate effective communication and patient care.
- Maintain a clean and organized reception area, ensuring a welcoming environment for patients and staff.
About Us
Dr Gilkar & Partner is a well-established practice with a diverse patient base. We are committed to providing high-quality patient care and are seeking a dedicated and experienced Medical Receptionist to join our team.
Requirements
- Educated to GCSE level standard is essential.
- Experience of answering telephone calls in a high call volume environment is essential.
- Basic IT skills, including Microsoft Word and keyboard skills, are essential.
- Verbal communication skills and the ability to deal with people in person and on the telephone are essential.
Desirable Qualifications and Experience
- Educated to A level standard or higher is desirable.
- Experience of working within an administrative office environment is desirable.
- SystmOne knowledge is desirable.
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