Customer Service Representative
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Store Colleague at Pets at Home Retail. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring our customers have a great experience in our pet care centres.
Key Responsibilities- Provide excellent customer service, ensuring customers have a great experience in our stores
- Work collaboratively with colleagues to achieve sales targets and drive business growth
- Maintain a high level of product knowledge and provide expert advice to customers
- Contribute to the overall success of the store, including achieving sales targets and maintaining a clean and safe working environment
- A competitive hourly rate and opportunities for career progression
- A comprehensive training program, including industry-leading training in customer service, handling, and caring for pets
- A range of benefits, including a discretionary annual bonus scheme, paid holidays, and access to a benefits platform with discounts on other retailers
- A free and confidential Employee Assistance Programme (EAP) and life assurance for all colleagues
We value and respect difference in all its forms and aim to reflect the diversity of the communities we operate in. We believe that together, we're better with pets, and we're committed to creating a welcoming and inclusive environment for all our customers and colleagues.
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