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Customer Service Representative

2 months ago

North Lancing, United Kingdom Recorra Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Recorra, a leading circular economy company. As a Customer Service Representative, you will be the primary point of contact for our clients, providing exceptional support and resolving issues in a timely and professional manner.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a prompt and professional manner
  • Provide accurate and timely information to clients regarding our services and products
  • Build and maintain strong relationships with clients to ensure high levels of satisfaction and loyalty
  • Collaborate with internal teams to resolve complex issues and improve overall customer experience
  • Stay up-to-date with industry trends and developments to provide expert advice and guidance to clients
Requirements
  • 1 year of customer service experience in a similar role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of a team
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A chance to work with a leading circular economy company