Customer Support Specialist
2 weeks ago
Salary: £45,000 - £55,000 + Training + Flexi time + Excellent Benefits
Working Hours: Monday - Friday
We are seeking a Product Support Engineer to join our team, working out of our offices near Watford. The successful candidate will be responsible for supporting customers with initial technical enquiries, advising on service/maintenance procedures and parts needed.
The ideal candidate will be confident in English and Italian or Spanish, have electro-mechanical skills or knowledge in a hands-on or support role, and be able to commute to Watford.
Key Responsibilities:
- Supporting customers worldwide with technical enquiries and service/maintenance procedures
- Liaising with the service and support teams to ensure an excellent and efficient service is provided
- Ordering and processing parts needed to service/maintain customer products and machinery across the globe
- Organising the dispatch and schedule of service engineers
What We Offer:
- A first-class training programme in place who pride themselves on staff development and retention
- A global manufacturer and supplier of electro-mechanical machinery with over 100 years of experience
About Us:
We are a global company offering a great salary and package, known for our excellent staff benefits and retention as well as our first-class training and development programs.
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