Sales Operations Coordinator
2 weeks ago
About the Role:
The Sales Operations Administrator will provide high-quality administrative and sales enablement support to the Sales Operations Manager. This role will involve identifying opportunities to improve sales productivity and processes by collaborating with the Sales Operations Manager on the execution of business-critical projects.
Key Responsibilities:
- Ensure the integrity of all data is maintained in Salesforce.
- Ensure all opportunities and leads are being captured and monitored.
- Engage with sales to ensure mandatory fields in Salesforce are filled in and all mandatory documents are attached.
- Ensure all active and non-active accounts are recorded correctly.
- Ensure all renewal opportunities are cloned correctly within Salesforce.
- Create new and maintain current dashboards as advised by the Sales Operations Manager.
- Manage data administration of our contracts system to ensure all contract paperwork is recorded, accurate, and up-to-date.
- Assist with the on-boarding and training process of new Sales Representatives.
- Promote efficiency by identifying areas for improvement through processes and automation of the CRM system.
- Effectively manage partner-run rate renewals and other renewal contracts as advised by the Sales Operations Manager.
Requirements:
- Strong experience supporting software sales environments in Business Administration or Sales Operations environment.
- Exceptional attention to detail and accuracy.
- Proficient with Salesforce and latest versions.
- Proficient with Microsoft Office Suite (Word, Excel, PowerPoint).
- Results and success-oriented, conveying a sense of urgency and driving issues to closure.
- Ability to manage a busy workload and multitask efficiently.
- Confidence in working independently and as part of a team.
- Good understanding of contracts.
- Technically aware and able to keep up with product knowledge.
- Exceptional telephone and writing skills.
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