Catering Operations Lead

2 weeks ago


Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

About the Role

University Hospitals Birmingham NHS Foundation Trust is seeking a dedicated and experienced Catering Operations Lead to join our dynamic team at the Queen Elizabeth Hospital Birmingham. This role offers an exciting opportunity to contribute to the smooth running of our comprehensive catering services, which serve over 1,400 in-patients daily.

Your Responsibilities

  • Collaborate with the Lead Catering Manager to oversee the day-to-day operations of all catering services, including ward services, retail outlets, and hospitality functions.
  • Develop and implement strategies to enhance service quality, customer satisfaction, and operational efficiency across all areas.
  • Ensure strict adherence to food safety regulations, HACCP principles, and hygiene standards throughout the department.
  • Supervise and mentor a team of catering staff, fostering a positive and supportive work environment.
  • Manage stock control, equipment maintenance, and vendor relationships effectively.
  • Contribute to the development and implementation of innovative menu options and service initiatives.

About Us

University Hospitals Birmingham NHS Foundation Trust is a leading healthcare provider committed to delivering exceptional patient care. We value our staff and strive to create a supportive and inclusive workplace where everyone can thrive.

We offer a comprehensive range of benefits, including:

  • Opportunities for professional development and training
  • A commitment to staff well-being and work-life balance
  • A collaborative and supportive working environment


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