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Contract Management Specialist

2 months ago


Leeds, Leeds, United Kingdom NSS Full time

NSS Cleaning is seeking a dedicated Contract Administrator to join our growing Customer Service team.

In this crucial role, you will play a vital part in ensuring the smooth operation of our cleaning contracts by managing the entire purchase order lifecycle.

Your responsibilities will include:

  • Verifying that all cleaning customers and contracts have active purchase orders in place.
  • Maintaining accurate customer information within our operational systems.
  • Enforcing purchase order processes and collaborating with relevant departments.
  • Taking ownership of the entire purchase order lifecycle, from initiation to completion.
  • Managing the Additions and Reductions mailbox, promptly addressing inquiries and requests.
  • Proactively chasing expiring purchase orders with customers to ensure timely renewals.
  • Escalating any purchase order issues to senior management for resolution.
  • Providing stakeholders with regular updates on the status of purchase orders.

What NSS Offers:

  • Free onsite parking and complimentary refreshments in our friendly and sociable office environment.
  • Opportunities for career progression and development within a dynamic company.
  • 25 days of annual holiday plus bank holidays.
  • A monthly Reward and Recognition Scheme that acknowledges and rewards top performers with vouchers from various retailers.
  • A Trade Point Card offering 10% off at B&Q.
  • A day off on your birthday after a period of service.
  • Eye care vouchers.
  • A referral bonus scheme for recommending talented individuals to join our team.
  • Medicash health cash plan with discounts on dental, health screening, gym memberships, store discounts, specialist consultations, and more.