Reception Operations Supervisor
3 weeks ago
Position Overview
The Reception Operations Supervisor is accountable to the Practice Manager and the Partners of The Grove Medical Centre.
Role Summary
This position is primarily focused on ensuring the efficient daily operations of the reception area.
Key responsibilities include overseeing the activities of the reception team, serving as a resource for information and guidance, and communicating any updates or changes effectively.
Additionally, the supervisor will assist with human resources tasks in collaboration with the Practice Manager.
Involvement in the recruitment and selection process for the reception team is also a critical aspect of this role.
It is essential to ensure that all statutory and mandatory training requirements are fulfilled and that staff are adequately prepared for performance evaluations.
Management of holiday requests and team attendance is also part of the responsibilities, ensuring compliance with established guidelines.
Furthermore, the supervisor will ensure that appropriate staffing levels are maintained for all reception duties and provide support to the Practice Manager as needed.
Main Responsibilities
Patient Services
Ensure sufficient reception coverage for patient services and perform receptionist duties when necessary.
Establish systems for the secure and efficient handling of patient records and data management.
Collaborate with the Practice Manager to address patient complaints in line with established policies.
Engage with the Duty doctor and other healthcare professionals to promptly resolve patient concerns.
Manage administrative inquiries through the designated communication channels.
Facilitate the processing of repeat prescriptions in accordance with established protocols.
Work alongside the Practice Manager and Partners to drive service enhancement initiatives.
Oversee social prescribing referrals and coordinate with designated community link workers.
Team Support
Ensure adherence to practice policies and maintain accurate records related to appointments, messages, and patient interactions.
Provide the reception team with updates on relevant policy changes and other important information affecting their roles.
Manage weekly staff schedules and coordinate leave requests to maintain optimal staffing levels.
Act as a liaison between management and staff, addressing inquiries and resolving workplace issues.
Lead team meetings and participate in additional meetings as required.
Administrative Duties
Represent the reception team in practice meetings, highlighting relevant issues and proposing solutions for improvement.
Address and resolve day-to-day operational challenges as they arise.
Document and address complaints and significant events related to reception, ensuring lessons learned are communicated to the team.
Assist the Practice Manager in meeting regulatory standards and preparing for inspections.
Technical Support
Assist with the installation and configuration of software and applications as needed.
Become proficient in the operation of communication systems and generate reports for management.
Utilize data to inform staffing decisions and enhance patient support services.
Address system failures and maintain computer networks.
Provide training and support for new applications and services as required.
Confidentiality and Compliance
In the execution of duties, the post-holder may access confidential information regarding patients and staff. All such information must be treated with the utmost confidentiality and shared only with authorized personnel in accordance with practice policies.
Health and Safety
The post-holder will promote health, safety, and security in the workplace, adhering to established policies and procedures.
Equality and Diversity
The post-holder will support the rights and dignity of all patients and colleagues, ensuring a respectful and inclusive environment.
Professional Development
The post-holder will engage in ongoing training and development opportunities, taking responsibility for personal growth and performance.
Quality Assurance
The post-holder will strive to maintain high-quality standards within the practice, contributing to team effectiveness and patient care.
Communication
Effective communication with team members and patients is essential, recognizing the need for alternative communication methods when necessary.
Service Implementation
The post-holder will apply practice policies and participate in audits as appropriate to ensure compliance and quality service delivery.
-
Site Supervisor
3 weeks ago
Egham, Surrey, United Kingdom Search Full time £240 - £250SITE SUPERVISORCONTRACT DURATION:10 MONTHSDAILY RATE:£240 - £250 PER DAYThis position for a freelance site supervisor involves joining a well-established project team on a new construction initiative. The successful candidate will have a background in multi-trade operations and will be responsible for overseeing the development of a new residential...
-
Night Operations Supervisor
6 days ago
Egham, Surrey, United Kingdom Arora Hotels Limited Full timeAbout Arora Hotels Limited... Arora Hotels Limited is a renowned hospitality group that prides itself on delivering exceptional experiences to its guests. Our flagship property, Fairmont Windsor Park, is a stunning retreat nestled in 40 acres of picturesque English countryside. This five-star hotel boasts 251 luxurious bedrooms and suites, complemented by 7...
-
Night Operations Supervisor
6 days ago
Egham, Surrey, United Kingdom Arora Hotels Limited Full timeAbout Arora Hotels Limited... Arora Hotels Limited is a renowned hospitality group that prides itself on delivering exceptional experiences to its guests. Our flagship property, Fairmont Windsor Park, is a stunning retreat nestled within 40 acres of picturesque English countryside. This five-star hotel boasts 251 luxurious bedrooms and suites, complemented...
-
Restaurant Operations Supervisor
3 weeks ago
Egham, Surrey, United Kingdom Benugo Full timeJob OverviewWe are seeking skilled Team Leaders to become a part of our dynamic team at Benugo.Our establishment features a vibrant restaurant and multiple cafes, offering a menu that highlights seasonal British dishes crafted from locally sourced ingredients. In addition, we provide a selection of freshly prepared sandwiches, pastries, and environmentally...
-
Cleaning Operations Supervisor
4 days ago
Egham, Surrey, United Kingdom Nviro Full timeAbout the Role:We are seeking a highly motivated and organized individual to join our team as a Team Leader at Royal Holloway University. As a Team Leader, you will be responsible for managing a team of cleaners and ensuring the smooth operation of cleaning services on site.Key Responsibilities:Manage and motivate a team of cleaners to deliver high-quality...
-
Cleaning Operations Supervisor
5 days ago
Egham, Surrey, United Kingdom Nviro Full timeAbout the Role:We are seeking a highly motivated and organized individual to join our team as a Team Leader at Royal Holloway University. As a Team Leader, you will be responsible for managing a team of cleaners and ensuring the smooth operation of cleaning services on site.Key Responsibilities:Manage and motivate a team of cleaners to deliver high-quality...
-
Maintenance Supervisor
5 days ago
Egham, Surrey, United Kingdom Pin Point Recruitment Full time £30,000 - £40,000About the RoleWe are seeking a highly skilled and experienced Maintenance Foreperson to join our team at Pin Point Recruitment. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our facilities and equipment.Key ResponsibilitiesFacilities Management: Oversee the maintenance and upkeep of our...
-
Maintenance Supervisor
4 days ago
Egham, Surrey, United Kingdom Pin Point Recruitment Full time £30,000 - £40,000About the RoleWe are seeking a highly skilled and experienced Maintenance Foreperson to join our team at Pin Point Recruitment. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our facilities and equipment.Key ResponsibilitiesFacilities Management: Oversee the maintenance and upkeep of our...
-
Maintenance Engineering Trainee
3 weeks ago
Egham, Surrey, United Kingdom Sys-Teams Limited Full timeJob OverviewObjective: To gain hands-on experience alongside the maintenance team in various operational settings.Supervisor: Senior Maintenance EngineerCore ResponsibilitiesAs a result of our expanding operations, we are offering several positions across the UK for practical training within our skilled AV maintenance team.Your training will be tailored to...
-
Service Center Manager
2 weeks ago
Egham, Surrey, United Kingdom Carglass Full timeService Center Leadership OpportunityCarglass, a leading provider of vehicle glass repair and replacement services, is seeking a highly motivated and experienced professional to lead our service center operations. As a key member of our team, you will be responsible for ensuring the smooth operation of our service center and adherence to all standards.Your...
-
Inventory Management Specialist
4 days ago
Egham, Surrey, United Kingdom Optime Group Full timeJob Summary:Optime Group is seeking a highly motivated and detail-oriented Warehouse Operative to join our team. As a Warehouse Operative, you will play a critical role in ensuring the smooth operation of our warehouse, maintaining accurate inventory levels, and providing exceptional customer service.Key Responsibilities:Accurately count and record stock...
-
Warehouse Logistics Coordinator
4 days ago
Egham, Surrey, United Kingdom Optime Group Full timeJob Summary:Optime Group is seeking a highly motivated and detail-oriented Warehouse Operative to join our team. As a Warehouse Operative, you will play a critical role in ensuring the smooth operation of our warehouse, maintaining accurate inventory levels, and providing exceptional customer service.Key Responsibilities:Accurately count and record stock...
-
Warehouse Logistics Coordinator
6 days ago
Egham, Surrey, United Kingdom Optime Group Full timeJob Summary:Optime Group is seeking a highly motivated and detail-oriented Warehouse Operative to join our team. As a Warehouse Operative, you will play a critical role in ensuring the smooth operation of our warehouse, maintaining accurate inventory levels, and providing exceptional customer service.Key Responsibilities:Accurately count and record stock...
-
Inventory Management Specialist
6 days ago
Egham, Surrey, United Kingdom Optime Group Full timeJob Summary:Optime Group is seeking a highly motivated and detail-oriented Warehouse Operative to join our team. As a Warehouse Operative, you will play a critical role in ensuring the smooth operation of our warehouse, maintaining accurate inventory levels, and providing exceptional customer service.Key Responsibilities:Accurately count and record stock...
-
Warehouse Associate
2 weeks ago
Egham, Surrey, United Kingdom Optime Group Full timeJob Summary:Optime Group is seeking a highly motivated and detail-oriented Warehouse Operative to join our team. As a Warehouse Operative, you will play a critical role in ensuring the smooth operation of our warehouse, maintaining accurate inventory levels, and providing exceptional customer service.Key Responsibilities:Accurately count and record stock...
-
Food and Beverage Supervisor
6 days ago
Egham, Surrey, United Kingdom Arora Hotels Limited Full timeAbout us...Arora Hotels Limited is a leading hospitality company that offers a unique blend of luxury and elegance. Our hotels and resorts are designed to provide an unforgettable experience for our guests, with world-class amenities and exceptional service.A bit about what you will do...As an Assistant Restaurant Manager, you will oversee the daily...
-
Warehouse Associate
17 hours ago
Egham, Surrey, United Kingdom Optime Group Full timeJob Summary:Optime Group is seeking a highly motivated and detail-oriented Warehouse Operative to join our team. As a Warehouse Operative, you will play a critical role in ensuring the smooth operation of our warehouse, maintaining accurate inventory levels, and providing exceptional customer service.Key Responsibilities: Count and verify inventory levels...
-
Warehouse Associate
20 hours ago
Egham, Surrey, United Kingdom Optime Group Full timeJob Summary:Optime Group is seeking a highly motivated and detail-oriented Warehouse Operative to join our team. As a Warehouse Operative, you will play a critical role in ensuring the smooth operation of our warehouse, maintaining accurate inventory levels, and providing exceptional customer service.Key Responsibilities: Count and verify inventory levels...
-
Lead Insolvency Specialist
3 weeks ago
Egham, Surrey, United Kingdom TPF Recruitment Full timeAbout TPF RecruitmentTPF Recruitment, a prominent recruiter in the accountancy sector, is currently seeking a Lead Insolvency Specialist to join their dynamic team.The RoleAs a Lead Insolvency Specialist, you will possess the necessary skills and enthusiasm to:Take charge of your own portfolio with guidance from your supervisor.Contribute to achieving...
-
Multiskilled Technician
4 days ago
Egham, Surrey, United Kingdom ISS Facility Services Full timeJob DescriptionJob Title: Multiskilled Technician - ElectricianJob Summary:We are seeking a highly skilled and experienced Multiskilled Technician - Electrician to join our team at ISS Facility Services. As a key member of our facilities maintenance team, you will be responsible for providing top-tier electrical building services maintenance to our clients'...
