Operational Team Lead

1 week ago

Skegness, Lincolnshire, United Kingdom Butlins Full time
About the Role

We are seeking an experienced leader to join our team as a Shift Manager. As a key member of our operational team, you will be responsible for ensuring daily operational plans are fulfilled by leading and guiding your team to deliver exceptional results.

Key Responsibilities:

  • Lead and motivate a team of staff to achieve operational goals and objectives
  • Ensure daily operational plans are fulfilled and team members are in the right place at the right time
  • Drive key targets such as add-on sales and promotions
  • Support and coach team members to deliver a great guest experience
  • Manage multiple priorities and adapt quickly to changing requirements

About You

We are looking for an experienced leader from within a food and beverage environment who can support the team to deliver fantastic service. You will have experience in training and coaching staff in a fun-filled environment to deliver an excellent experience.

Requirements:

  • Previous experience in leading within a busy restaurant, bar, or retail environment
  • Ability to lead, motivate, and engage team members, even at periods of high demand
  • Strong leadership skills and ability to inspire team members to deliver amazing results
  • Confidence in directing and responding in any situation while delivering consistent brand standards

About Butlin's

We are a leading provider of family breaks and adult-only holidays, offering a unique and exciting experience for our guests. Our team is passionate about delivering exceptional service and creating unforgettable memories for our guests.

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