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Operational Team Lead

2 months ago

Skegness, Lincolnshire, United Kingdom Butlins Full time
About the Role

We are seeking an experienced leader to join our team as a Shift Manager. As a key member of our operational team, you will be responsible for ensuring daily operational plans are fulfilled by leading and motivating a team of staff to deliver exceptional service to our guests.

Key Responsibilities:

  • Lead and motivate a team of staff to deliver exceptional service to our guests
  • Ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team
  • Support and coach the team to ensure they are equipped to deliver a great experience for our guests
  • Drive key targets such as add-on sales or promotions
  • Manage multiple priorities and adapt quickly to changing requirements

About You

We are looking for an experienced leader from within a food and beverage environment who can support the team to deliver fantastic service. You will have experience in training and coaching a team in a fast-paced environment to deliver an excellent experience.

Requirements:

  • Previous experience in leading within a busy restaurant, bar or retail environment
  • Ability to direct and respond in any situation while delivering consistent brand standards
  • Strong leadership skills to inspire the team to deliver amazing results for our guests and teams

About Butlin's

We are a leading provider of family breaks and adult-only holidays, offering a unique and exciting experience for our guests. Our team is passionate about delivering exceptional service and creating unforgettable memories for our guests.