Operational Team Lead

4 weeks ago


Skegness, Lincolnshire, United Kingdom Butlins Full time

About the Role

We are seeking an experienced leader to join our Sports & Activities Team as a Shift Manager. This is an operational guest-facing role, responsible for ensuring daily operational plans are fulfilled by the team. The successful candidate will support and coach the team to deliver a great experience, driving key targets such as add-on sales or promotions.

About You

We are looking for a skilled leader with experience in training and coaching teams in a fun-filled environment. You should have a proven track record of leading a team within a sports and activities environment, with strong leadership skills to inspire your team to deliver amazing results.

Key Responsibilities

  • Ensure daily operational plans are fulfilled by the team
  • Support and coach the team to deliver a great experience
  • Drive key targets such as add-on sales or promotions
  • Lead, motivate, and engage the team, even at periods of high demand
  • Manage multiple priorities and adapt quickly to changing requirements

What We Offer

As a Shift Manager at Butlin's, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional guest experiences. You will be part of a talented team that is passionate about providing outstanding service and creating memorable experiences for our guests.


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