Operations Team Lead

1 week ago


Skegness, Lincolnshire, United Kingdom Butlins Full time

About the Role

We are seeking an experienced Operations Team Lead to join our Sports & Activities team. This is an exciting opportunity for a motivated individual to take on a leadership role and make a real impact in delivering exceptional guest experiences.

Job SummaryThe Operations Team Lead will be responsible for ensuring daily operational plans are fulfilled by guiding the team to achieve their objectives. They will work closely with the team to ensure they are equipped to manage fluctuating guest demand, maintaining high operational standards and guest satisfaction.

Main Responsibilities
  • Support and coach the team to deliver a great experience for our guests.
  • Drive key targets such as add-on sales or promotions.
  • Foster a positive and inclusive team culture.
  • Lead by example, demonstrating a commitment to excellent customer service.
  • Work collaboratively with other departments to achieve business objectives.

About YouWe are looking for a seasoned leader with experience in managing teams within a sports and activities environment. You should have a proven track record of driving results, developing talent, and promoting a culture of excellence. Your strong communication and interpersonal skills will enable you to build effective relationships with colleagues at all levels.

Requirements
  • 5+ years' experience in a similar leadership role.
  • Proven ability to lead high-performing teams.
  • Strong communication and interpersonal skills.
  • Ability to adapt to changing priorities and demands.
  • Experience working in a fast-paced, dynamic environment.

What We OfferWe offer a competitive salary of £45,000 per annum, plus a range of benefits including training and development opportunities, flexible working arrangements, and a generous holiday entitlement. If you are a motivated and experienced leader who is passionate about delivering exceptional guest experiences, we would love to hear from you.
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