Records Access Coordinator
3 weeks ago
Position Overview
An exceptional opportunity has emerged within the Health Records division for the Records Access Coordinator role. This position is integral to our commitment to service excellence and patient support.
Our team prioritizes high-quality service delivery and patient welfare, seeking individuals who are proactive and dedicated to providing exemplary care at all levels.
The successful candidate will become part of a dynamic and effective team that places patient care at the core of our operations.
The Records Access department operates from 08:30 to 16:30, Monday to Friday, with service demands extending from 08:00 to 20:00, Monday through Sunday.
Key Responsibilities
This role may involve supporting one or more teams, which could include both medical and non-medical personnel.
It is essential to understand the confidential nature of this position and to maintain the highest level of discretion when interacting with patients, staff, and other healthcare operations. All duties related to Records Access must be performed in accordance with departmental objectives, the Health Records Operational Policy, the Data Protection Act, and the Access to Health Records Act 1990.
Responsibilities will include managing internal and external telephone inquiries.
The primary focus of this role will encompass data entry, keyboard proficiency, and moderate use of display screen equipment, alongside the physical handling of healthcare records.
About Our Organization
We are among the largest hospital trusts in England, comprising five hospitals and community clinics that serve a local population of approximately 700,000 individuals.
Our organization is deeply committed to enhancing the health of the communities we serve through innovative research and development. Our hospitals participate in numerous clinical research initiatives and actively recruit patients for research trials.
The Trust is dedicated to promoting flexible working arrangements to support our commitment to employee well-being and work-life balance. For further details and opportunities, please consult with your Recruiting Manager.
Application Guidelines
Applications for this position should be submitted by the candidate. The use of artificial intelligence (AI) programs in the application process may result in rejection, as this document is a critical component of the assessment. However, applicants may seek appropriate assistance with their applications if needed due to any declared disability.
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