Client Support Specialist
4 weeks ago
Customer Services Representative
Join a Leading Manufacturer in Customer Support
Excelitas Technologies, a prominent global provider of opto-electronic and photonic solutions, is seeking a motivated individual to enhance its Customer Services team.
The ideal candidate will collaborate within a compact team, focusing on fulfilling customer requirements and inquiries to ensure exceptional delivery performance. This role involves liaising with various departments both locally and internationally.
Key Responsibilities:
- Provide administrative support to the Customer Services team
- Engage daily with team members to address operational needs
- Generate quotes in the ERP system based on customer specifications
- Process orders accurately and promptly within the ERP system
- Assist the shipping department with delivery logistics
- Manage incoming orders and allocate them to the appropriate team members
Qualifications:
- Proven experience in administrative roles
- Proficient in MS Office Suite (Excel, Word, Outlook)
- Strong focus on process-driven operations
- Self-starter with a robust commercial awareness
- Experience in manufacturing and familiarity with SAP is advantageous
We look forward to welcoming a dedicated professional to our team who is eager to contribute to our customer service excellence.
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