Receptionist - Patient Liaison

2 weeks ago


Chichester, West Sussex, United Kingdom Witterings Medical Centre Full time

About Witterings Medical Centre

We are a dynamic and patient-focused medical practice seeking a highly skilled and enthusiastic Receptionist to join our team. As the first point of contact for our patients, you will play a vital role in creating a positive and welcoming experience for all who visit our centre.

Main Responsibilities

As a Receptionist, you will be responsible for:

  • Providing exceptional customer service to patients, responding to their inquiries, and addressing their concerns in a professional and courteous manner.
  • Managing patient flow, ensuring a smooth and efficient experience for all visitors.
  • Assisting with administrative tasks, including data entry, filing, and maintaining accurate records.
  • Communicating effectively with healthcare professionals, patients, and other stakeholders to ensure seamless coordination of care.
  • Maintaining confidentiality and adhering to strict data protection and information governance policies.

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills, with the ability to build rapport with patients and colleagues alike.
  • Proven experience in a customer-facing role, preferably in a healthcare setting.
  • Strong organizational and time management skills, with the ability to multitask and prioritize tasks effectively.
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
  • A positive and flexible attitude, with a willingness to learn and adapt to changing circumstances.

What We Offer

In return for your hard work and dedication, we offer a competitive salary, comprehensive training, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we would love to hear from you.



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