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Patient Engagement Director

2 months ago

Harefield, Greater London, United Kingdom Norgine Full time
About the Role

We are seeking a highly skilled Patient Engagement Director to join our team at Norgine. As a key member of our global Development team, you will be responsible for leading the development of a long-term patient advocacy strategy and building collaborative relationships between Norgine colleagues and our Patient Advocacy Group partners.

Key Responsibilities
  • Develop and implement a global patient engagement strategic plan to drive understanding and support planning and communication.
  • Ensure country requirements are central to the patient engagement strategy and activities, and ensure local implementation of agreed plans and projects.
  • Implement patient engagement tactics for relevant therapy areas, including management of budgets and input into planning of medical resource allocation at a global and country level.
  • Maintain key relationships, schedule regular meetings, and lead face-to-face/virtual contact at major medical congresses and/or around major milestones, ensuring scientific understanding and relevance for constituents.
  • Lead and coordinate regular engagement with regional, country, and cross-functional colleagues and manage cascade and implementation of key programmes.
  • Provide coaching and expertise to global/regional/market colleagues in developing relationships with external stakeholders.
  • Develop and effectively implement clear processes to gather information collected from patient engagement interactions.
  • Ensure appropriate pull-through of individual patient insights, perspectives, and testimonials for internal and external opportunities, including leadership meetings, launches, and external stakeholder engagements.
  • Accountable for creating the appropriate internal resources to build the capabilities of Norgine's leaders to appropriately engage in quality public dialogue, in line with medical advancements and innovation.
  • Accountable for leading the ongoing refinement of Norgine's Patient Engagement relevant procedures and processes.
Requirements
  • Strong communication skills, strategic thinking, and detail-oriented.
  • Able to think strategically, deal with complex issues, and develop and execute plans.
  • Capacity to deal with planning and scoping of activity when full information is not available, including contingency planning.
  • Training and experience in applicable Codes of Practice and experience.
  • Clear, accurate written and spoken English.
  • Strong interpersonal, communication, and influencing abilities, as well as excellent written skills, and problem-solving – the ability to resolve conflict and deal with a wide range of complex problems independently.
  • Strong planning and systematic thinking, including project management and budgeting, experience managing grant requests.
  • A collaborative mindset and ability to influence and lead internally and externally within highly matrixed organizations, including identifying and partnering with key decision-makers to identify synergies and shared priorities.
  • A proven track record in managing multiple long-term, collaborative patient engagement relationships, with experience creating and delivering strategic partnerships.
  • A track record of building collective support and engagement with patient groups around patient education and engagement, capacity-building, and policy-shaping efforts.
  • Global, regional, and local level PAGs, in politically and culturally diverse areas, across all aspects of the patient experience.
  • Politically astute, with an ability to horizon scan for opportunities and challenges.
  • Biopharmaceutical industry and/or healthcare industry experience required.
About Norgine

Norgine is a leading healthcare organization that transforms lives with innovative healthcare solutions. We offer a fully-rounded experience with no limits, where you can bring everything about yourself that you're proud of and unleash your intellectual curiosity in a fast-paced environment and supportive community.

We have an exciting opportunity for a Patient Engagement Director to join our team and contribute to our mission of transforming lives with innovative healthcare solutions.