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Office Operations Coordinator

3 months ago

London, Greater London, United Kingdom British Land Full time
Job Title: OFFICE OPERATIONS COORDINATOR

Department: Premises Management

TYPE OF CONTRACT: Permanent - Office based, 8:30 AM to 5:30 PM

ABOUT BRITISH LAND

British Land is a prominent FTSE listed organization, managing a substantial portfolio of assets valued at £13 billion. With a dedicated workforce of around 600 employees, we pride ourselves on fostering an environment where individual contributions are recognized and valued. Our diverse team is engaged in innovative and sustainable projects across the UK, creating a fulfilling career path for our staff.

ROLE OVERVIEW

As an Office Operations Coordinator, you will play a vital role in the workplace team at our premises. Your responsibilities will include delivering exceptional customer service and ensuring that all interactions reflect the professionalism of our organization. You will be instrumental in maintaining the efficient operation of our office environment, where effective communication and teamwork are essential.

KEY RESPONSIBILITIES
  • Manage workplace helpdesk requests and ensure timely resolution of assigned tickets.
  • Maintain optimal inventory levels of office supplies to meet user needs.
  • Serve as the primary contact for ordering stationery and branded materials.
  • Generate purchase orders for replenishing office supplies and other necessary items.
  • Oversee the handling of incoming and outgoing deliveries and mail distribution.
  • Advise on cost-effective courier services and coordinate logistics.
  • Organize and facilitate the movement of items for staff and client events.
  • Perform scanning, photocopying, and document filing tasks.
  • Conduct monthly health and safety inspections of the office and report any concerns.
  • Respond to various email and telephone inquiries as needed.
  • Ensure cleanliness and orderliness in the Postroom and Printing areas.
  • Conduct daily inspections to identify misplaced or damaged items.
  • Report any faults or missing equipment to the appropriate helpdesk.
  • Maintain records related to staff locker usage.
  • Order DSE equipment as required.
  • Assist in setting up meeting rooms to meet client requirements.
  • Act as a liaison for cleaning services and their routine activities.
  • Collaborate with Catering, Tech Service Desk, and Reception teams to ensure timely setup for events.
  • Provide support to the Workplace and Facility Manager as needed.
QUALIFICATIONS AND SKILLS
  • Proven customer service skills to deliver a five-star experience.
  • Strong interpersonal skills with a proactive attitude and ability to work independently.
  • Clear communication skills, both verbal and written.
  • Highly organized with a keen attention to detail and effective time management.
  • Familiarity with Microsoft Office applications including Outlook, PowerPoint, Excel, Word, and Teams.
  • Reliable and punctual with a professional appearance.
OUR VALUES
At British Land, our values guide our actions and decisions, fostering a culture of inclusivity and collaboration. We are committed to creating a workplace where everyone can thrive and contribute to our shared success.

BENEFITS
We offer a comprehensive benefits package that reflects our commitment to our employees. Our team members appreciate the supportive and collaborative environment that defines British Land.